Dear Stroud District Council,
please could you tell me how many homes these were installed in as if like mine they have never been serviced ie the inverter cleaned out and the panels cleaned every 6 months as per the instructions in the inverters manual.
these inverters made buy delta electronics only had a service life of 5 years and warranty, delta got out of the solar business in 2010 so had no warranty left at all when they was installed in 2015.
lcx the company you hire to so call service these inverters do no such thing they are not qualified to open them or service any part of them and can only remove old system and replace with new ones.
a guy from lcx came to our home 2 times to look what was wrong with the inverter and just reset it both times when the lcd front panel display was full off errors because the capacitors were done for and why they need to replaced every 5 years and this is the same for my new inverter i had fitted and is now saving us money on the electric bill.
so why are these inverters that are out of service life still in ppls attics and not been replaced as they could risk burning the hole house down and most ppl has never even had them looked at since they was installed in 2015 nor have they been cleaned or the panels security checked on the roof in 9 years?
does the council have any duty of care to these ppl with out of service life inverters that no longer work and could be a fire risk as none of them bar mine and 1 other person has had them looked at since they was installed.
Solar panels
If you live in a property with solar panels and there are any issues with it, please contact our contractor, LCX, on 01175 591414.
https://www.stroud.gov.uk/housing/counci...
that phone number is wrong and have told you this yet it never changes, why?
https://lowcarbonexchange.com/contact-us/
i have also told our housing officer about this and sent plenty of emails to him to forward on to the department that deals with it and again nothing happens, why?
and lcx does not clean the solar panels either and as you own the panels is it not in your best interest to keep them clean and make them more efficient and make you more money.
also could you provide me how much these panels have generated money wise to the council each year to date in all areas and how many inverters have been replaced.
Yours faithfully,
lets see what they say about that