PreciAlp Website ???

[cannon]

I've been trying to order a chainring from these guys but their website will not allow this with either paypal or signing in on an account. An email was sent but no response so far after a few days.
Can anyone shed light on this ?

Thanks

 

[Wicky]

Brexit: 'I was asked to pay an extra £82 for my £200 coat'

Shoppers buying items from Europe now have to pay customs or VAT charges on those above a certain value.

www.bbc.co.uk

"Some specialist European retailers, such as bicycle part firm Dutch Bike Bits and Belgium-based Beer On Web, recently said that they would stop all deliveries to the UK because of the VAT changes, which came into force on 1 January.

Some firms have started charging additional "handling fees" to shoppers to cover costs associated with extra customs checks and paperwork that must be filled out."

"Post-Brexit charges

EU retailers sending packages to the UK now need to fill out customs declaration forms. Shoppers may also have to pay customs or VAT charges, depending on the value of the product and where it came from.

However, customs charges are the responsibility of the customer, not the retailer, who often has no idea of how much the eventual extra cost might be.

They cannot be paid in advance and are levied only when the item reaches the UK.

 

[wheeliepete]

This could explain the problem. Alot of companys are not going to want to become UK tax collectors.

Changes to VAT treatment of overseas goods sold to customers from 1 January 2021

www.gov.uk

 

[cannon]

You guys are probably correct, but it would be helpful to put a note on their website somewhere. Still no reply to my emails.....

It is a shame as they are currently having a sale and have stock !! I was particularly interested in the Preci bling ring as it has 1.5mm more offset and is (was ?) cheaper than the Lekkie item.

 

[Wicky]

Can you ask anyone you know in an EU country to order it for you - and forward it on?

 

[sjpt]

Still no reply to my emails.....

They are probably waiting for customs clearance at the border somewhere ....

Can you ask anyone you know in an EU country to order it for you - and forward it on?

Sadly even that may not be as simple as it should be.

 

[montwo]

Have you tried phoning them?

 

[cannon]

Thanks for the suggestions guys.
My contacts in Europe have faded in recent years so asking a friend would be tricky. Yes I could try phoning them but having already sent two separate messages, one from the website contact page and the other to the listed email, it seems to me they do not want to know. Perhaps things will improve in the future.

However, I already have one of their 42t chainwheels on the FSMTB Voodoo Zobop, but this one was going to be for a new build Boardman 8.6 hybrid. It had its first run out today and am amazed at how efficient it is compared to the other bike and may well stick with the stock Bafang chainwheel for now and just buy a extra wide ratio cassette and not use first gear.