I had been procrastinating about buying a pedelec for some time, with the usual excuses like.. am I too old @68? Or can I justify spending the money etc.
I visited several dealers around Sheffield and everyone had decent offerings. I then thought about visiting Oxygen seeing as they are located about 5 miles away.
Although I turned up without doing the requested appointment procedure , I was welcomed in by the friendly staff.
well, to cut a long story short, I ended up with an S Cross step through with 13 amh battery.
The reason for my choice was a lot to do with how I was treated during my visit - no pressure just good advice.
Stay with me on this!
I went out on my first bike ride in about 30 years - only a few miles but enjoyed myself.
Second trip was double the distance and quite a bit of dirt trails.
When I got home though - to my horror- I noticed that when I came to putting the stand down that the telescopic bit had gone awol.
I left Dale a message explaining my predicament and within minutes was emailed back with the news that a new stand would sent - not bad eh?
The very next day it arrived ! Dale offered to fit it but I said I was ok.
Now thats what I call customers service!! So 5 stars from me.
I also realise there are other dealers , Whoosh etc would provide a similar service but Oxygen are local to me.
Over and out.
Phil
I visited several dealers around Sheffield and everyone had decent offerings. I then thought about visiting Oxygen seeing as they are located about 5 miles away.
Although I turned up without doing the requested appointment procedure , I was welcomed in by the friendly staff.
well, to cut a long story short, I ended up with an S Cross step through with 13 amh battery.
The reason for my choice was a lot to do with how I was treated during my visit - no pressure just good advice.
Stay with me on this!
I went out on my first bike ride in about 30 years - only a few miles but enjoyed myself.
Second trip was double the distance and quite a bit of dirt trails.
When I got home though - to my horror- I noticed that when I came to putting the stand down that the telescopic bit had gone awol.
I left Dale a message explaining my predicament and within minutes was emailed back with the news that a new stand would sent - not bad eh?
The very next day it arrived ! Dale offered to fit it but I said I was ok.
Now thats what I call customers service!! So 5 stars from me.
I also realise there are other dealers , Whoosh etc would provide a similar service but Oxygen are local to me.
Over and out.
Phil
