New front fork required: Got the brush off from my LBS

10mph

Esteemed Pedelecer
Dec 13, 2010
351
0
England
I know I am not an easy customer. Certainly I am not welcome in my Local Bike Shop.

I wanted to try a new electronic counter for which I needed a front fork with disc brake mountings. I have a 26" wheel with a special disc already mounted - a counting disc not a braking disc, although it looks just like a 180mm braking disc.

Before messing with my pristine 16 month old Kalkhoff Agattu, I thought I would get the wheel and disc fitted to my 15 year old push bike, a GT Bicyles Legacy built in Taiwan. I could test the new counters operation and then decide whether to upgrade the system to a 28" wheel and get a new suspension front fork for the Agattu complete with both disc and V brake mounting points.

So into the LBS, a scruffy looking shop with new bikes littered everywhere so there was hardly room to wheel my old push bike to the counter and start explaining what I needed in terms of a new fork to fit it.

There is a small workshop at the back with youngsters at work. I had previously seen inside when I had asked about the possibility of getting a 700C rim for vee brakes stitched onto a disc brake hub which I had been using for bench testing. However on this occasion I did not get near the workshop. The owner, an elderly git, quite quickly interrupted the flow of my requirements to say that it would all be a special job requiring components they don' have in stock and they would not be able to do the job. I suppose their business model is selling new bikes and only repairing those that fall apart during warranty or under the sale of goods act.

Perhaps my scruffy appearance and the rust on my chain also helped put him off. Would it have been better if I had worn a suit and had taken my shiny and expensive looking Kalkhoff in? He would have probably resorted to the "no electrics here" excuse. Afterwards, my son said that he had been sold a duff bike by this shop and commented I that I would have been better served in cooperative bike repair centre in a nearby city, which he tells unfortunately closed down a few years ago.

So before coming to the forum for help, I delved into front fork specs and fitting procedures on the internet, and quickly realised one need to know a bit to get the right parts and to fit them. I am now doing what I should have done to start with. This morning I took the front fork off my push bike something I don't ever remember tackling before. Very easy - I now have the front fork beside me at the computer.

The steering tube is 28.5mm OD and is threaded at the top end for a nut which holds the upper ball race onto the head tube of the frame. The steering tube ID is 25.5mm. The head tube is 100mm long. The steering tube has marked on it 28X380B.

I have found an example of the type of fork I am looking for on ebay Powabyke X-6 Byke Mk I Front Forks | eBay
No dimensions are given and it costs a rather expensive £46.49 including postage, so I wont buy this one, but you can see it has mountings for a disc brake caliper as well as the posts for a rim brake, which would be ideal for my tests because I could then keep a front brake function using the bike's existing rim brakes, while testing the precision counter as the disc rotated.

I think I will clean up my detached fork and take it into some of the big city bike shops with workshops - my son has recommended two.
I won't make the mistake of explaining complicated things about what I am doing. My questions for the bike mechanics here are:
  1. What sort of appearance and clothes should I have in order to get good service? A scruffy appearance wheeling a poorly maintained old bike is obviously no good since you are obviously not going spend money on a shiny new bike. Would a suit and polished shoes be better? Or should I buy some Lycra in Lidl so I look serious?
  2. What sort of price should I aim for?
  3. Would any mechanic here have a scrap old fork to sell me - just for these tests?
 

amigafan2003

Esteemed Pedelecer
Jul 12, 2011
1,389
139
[*]What sort of appearance and clothes should I have in order to get good service? A scruffy appearance wheeling a poorly maintained old bike is obviously no good since you are obviously not going spend money on a shiny new bike. Would a suit and polished shoes be better? Or should I buy some Lycra in Lidl so I look serious?
[*]What sort of price should I aim for?
[*]Would any mechanic here have a scrap old fork to sell me - just for these tests?
[/LIST]

No point moaning about bad service from LBS just take you custom elswhere but in all honesty good LBS are tricky to find and 99% just aren't interested in our projects, so you're on your own.

To answer your questions:-

1: It doesn't matter what you wear - they just look at how much money they can make from you - the forks you're after wont make them alot of money so they wpnt be interested.
2: personally i thought the ones you already found for £46.49 were quite reasonably priced :confused:
3: That's your best be - I don't have any that I'm not using though. Trawl ebay as well - but you wont find many 1"1/8th threaded 26" forks with disc mounts. Most disc mount forks are going to be 1"1/8th unthreaded. You could of course by a 1"1/8th aheadset for next to no money (SUN 1 1/8 INCH BICYCLE AHEADSET STEEL CUPS BLACK 3393 | eBay cheaper if you look at the non buy it now auctions)) - easy to fit - knock the old cups out with a big screwdrive and a long threaded bar with a few nuts and big washers to fit the new cups.

So http://www.ebay.co.uk/itm/26-INCH-DNM-COMET-XM80-SUSPENSION-FORKS-DISC-V-BRAKE-NEW-BOXED-1-1-8-A-HEAD-STEM-/380451419121?pt=UK_sportsleisure_cycling_bikeparts_SR&hash=item5894abf3f1 + SUN 1 1/8 INCH BICYCLE AHEADSET STEEL CUPS BLACK 3393 | eBay = £27 delivered.
 
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amigafan2003

Esteemed Pedelecer
Jul 12, 2011
1,389
139

10mph

Esteemed Pedelecer
Dec 13, 2010
351
0
England
Thank you very much for finding that. It looks as if it would do the job, and I could use my existing Quill-type stem and most probably the bearings without the need to buy more parts. But I still have a little worry about whether it will all fit together, which is why I headed to the LBS in the first place.

I might go round some bike repair places in the city tomorrow with my old fork and also with that Suntour picture in reserve, to see if anyone has something suitable in stock. Otherwise eBay, here I come.
 

10mph

Esteemed Pedelecer
Dec 13, 2010
351
0
England
This morning I found a shop with "proper" bike mechanics in the city. The manager took my problem onboard and will get IS disc brake caliper mounting holes welded onto my existing push bike fork for £30.

What is more he actually sounded interested in my precision measuring, but he was a scientist, working in the shop while writing up his doctoral research thesis! I knew I had to get on the same wavelength as bike shop staff, and now I have found a shop where I can. I will give definitely them my custom in future. He says he will help me upgrade my Kalkhoff Agattu front fork, if after the tests on the push bike I want to move the disc brake measuring device to use regularly on the Kalkhoff.

Thanks to Pedelecs members for advice.
 

flecc

Member
Oct 25, 2006
53,361
30,710
What a pleasure it is to hear of an exception like this 10mph, vastly different from the sad norm in the retail bicycle trade.
 

Cakey

Esteemed Pedelecer
Mar 4, 2012
287
3
In fairness most bike shops I have been into, are very helpful.
The problem most of the time is people want things for nothing.
What must irritate most shop owners . They buy it elsewhere and want them to fix it.
Sadly this then means when 10mph has a genuine enquiry, they are treated this way.
As an example I was picking some bits up when a guy walked in with his bike , he muttered his gears were slipping and needed looking at. Shop owner said if you leave it I will have a look. Guy said can't you do it now your not busy, and added I bought it from eBay and it's never been right.
Shop owner said it will cost an hours labour or so £10ish . Answer, what for twiddling the gears.
 

Mussels

Esteemed Pedelecer
Jun 17, 2008
3,207
8
Crowborough
In fairness most bike shops I have been into, are very helpful.
The problem most of the time is people want things for nothing.
What must irritate most shop owners . They buy it elsewhere and want them to fix it.
Sadly this then means when 10mph has a genuine enquiry, they are treated this way.
As an example I was picking some bits up when a guy walked in with his bike , he muttered his gears were slipping and needed looking at. Shop owner said if you leave it I will have a look. Guy said can't you do it now your not busy, and added I bought it from eBay and it's never been right.
Shop owner said it will cost an hours labour or so £10ish . Answer, what for twiddling the gears.
I'd be very impressed to get an hours labour for £10. I know a bike shop owner on another forum who refuses to look at cheap bikes off the internet because it will cost as much as a new bike to make it decent.
 

10mph

Esteemed Pedelecer
Dec 13, 2010
351
0
England
The city shop which I found gives £25/hr as its labour rate, which I guess is very fair considering the overhead costs of the shop, staff employment, and taxes.

Since I will at some point need a special front wheel built, I was really interested in the following on the shop's website:
Wheel Building (per wheel): £20.00 Measure spoke length, lace and tension / true wheel

It would undoubtedly take me many hours to acquire the right tools and learn how to do it myself, and then I would probably end up with an inferior result.
 

eddieo

Banned
Jul 7, 2008
5,070
6
STS very good at building motor wheels, a few of us have used them. My LBS is owned and run by ex pro rider Maurice Burton, its a proper sports bike shop that sells utilitarian bikes as well..They sell £2.500 (each) wheels etc....

Happy to look at e bikes and even had a shot at selling some Giant e bikes, but they seem to have gone..Told me he would be happy to build a motor wheel no problem (he was sitting on a stool splicing a wheel at the time)

So not all bike shops have their heads up their proverbial...
 
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