I just bought my first ebike in mid September 2008. I live in an out of the way rural area and shopping around for the perfect bike wasn't easy.
In these parts our winters usually have a temperature of 4 to 10 degrees Celsius, and in the winter I need my bike for transportation into the closest town to buy groceries. It is hilly terrain and round trip is about 10 miles. In the summer I hope to make it to a town where I work that is 12 miles away. This will include a slow mostly uphill climb over 6 miles, the rest being all downhill.
The ebike was made in China, and except for some information on the battery, and the sticker of the Canadian company that is selling it, everything is in Chinese. It is a folder and I am told it has a 360 watt brushless hub motor It has a 36 volt 10 amp hour lithium battery made by Phylion.
There is some basic information on the battery, which is in less than fluent English, such as to recharge the battery for 2 hours for every 2 months not used, to not connect the terminals, immerse the battery in water or other solutions, open the battery without a manual or expose the battery to heat or "shining", and to avoid riding in the rain.
On the battery it says
XH370-1OJ
Phylion DC37.0 V
Using information I found in other threads here, I have translated my serial number which shows my battery was manufactured on July 11 2007.
I chose this bike because out of the bikes and sellers I had to chose from, it was the one that seemed to have the most power on hills and which also had the lightest weight, so I can lift it onto a bus rack. It is also a folder, which will allow me to make a variety of choices as to how I want to go home after a long day at work, or if the weather gets wet. It does that here quite frequently, even when the weather forecast is good.
Although I am happy with the bike and it has a one year warranty, the people I bought it from are extremely vague when it comes to technical support. I think they nice people who are selling the bikes because they like the idea of environmentally friendly transportation, but they aren't very skilled at the mechanical side of things. They told me the instruction manual they got with the bikes is all in Chinese.
So, I have been searching online for the information I need to know to take care of my bike and battery, and some of what I have found has raised some concerns.
When I first saw my bike at the store, the tires were flat and when the sales person sat on it and twisted the throttle nothing happened. So apparently the battery was discharged to the point the motor did not work. Once air was put in the tires they have stayed full, so I am pretty sure it had never been ridden and had just been sitting for a long time after being shipped from the factory in China. At the time I wasn't aware of the potential problems of an old or overly discharged battery.
The sales person put a charge in the battery and some air in the tires and all seemed to be well. The bike has enough strength to propel me up gentle hills without me even pedaling and on a very slight uphill there isn't much point in pedaling, as the motor has more strength than I do. I do have to pedal on the substantial hills but except for small sections that are very steep it's easy. There is one very long steep hill in my area that I walk the bike part of the way up. I'm not sure if the motor would cut out, but my legs couldn't make it.
The battery is in a rectangular metal case with black plastic at the top and the bike turns on with a key that goes in the battery. There is no continuous light showing me the state of my battery, and I have to get off the bike in order to push a button on the battery case. This shows three green lights when the battery is full, two when it is 1/2 full and one when it is getting low.
A couple days after I first bought it, I did the 10 mile round trip to the nearest town.
On this first trip in 15 C weather the battery showed all three green lights after the first 5 miles and was down to two at the end of 10.
Rainy weather and my work prevented me from riding again for about 3 weeks. The bike is stored in a unheated shed. My next 10 mile round trip over the same terrain took place after a night with lows of 3 degrees Celsius. On this trip the battery showed 2 lights after 5 miles ( it had all three before) and was down to one after 8 miles. It still seemed to have enough power, and still had one light on after I got home. Though what the battery lights showed was different, I only noticed a slight difference in power, and it still went up all the hills with only slightly less power than before.
About 10 days later at similar chilly temperatures I rode the first 2 miles of the aforementioned round trip which was mostly uphill, and when I checked my battery light at the top of the 2 miles, it was down to one light, though I didn't notice any substantial difference in power. I was thinking maybe I have a bad battery ( the bike supposedly will do up to 40 K on one charge ) So then I rode the mostly down hill route home and once I got there I checked the battery and saw it had two lights. So either my battery gained back some of it's charge, or the battery lights don't show what is really going on.
Because of the warnings I have read about the dangers of over discharge I am afraid to ride my bike till the power cuts out so I haven't been able to test the limits of it's range.
So I have a few questions which I am hoping Flecc or someone else could answer as people here sound like they are familiar with this battery.
Does this battery have a relatively reliable battery management system to protect it from over discharge? If I very occasionally ride it to empty, am I in substantial danger of starting a big fire next time I try to recharge it?
If the battery was damaged by being allowed to get so discharged the bike would not run, would the damage be immediately apparent ? ( Such as on that first 10 mile round trip ) It accepted a full charge and seemed to have plenty of power after this. Am I right to assume the battery was not damaged substantially by being allowed to get so low?
Is this batteries seeming loss of capacity possibly just due to the colder weather? In total I have ridden it about 23 miles.
The tires may also be a bit on the soft side and perhaps this is contributing to the problem. I have a woods valve and getting an adapter when I live in an out of the way location is taking a while.
Should I be concerned about being sold a new lithium ion battery that is over a year old?
I would feel more confident I had purchased a good bike if my battery was only 6 months old.
I have been comforting myself by thinking it may be a good thing the battery was dead when the guy at the store charged it, as from what I read this means the battery was probably sent from the factory at a 40% charge and it gradually lost this. It isn't very hot in this area of the world, so it seems likely the battery has been kept fairly cool and at a low charge. From what I read this probably would result in a 4% to 6% loss of the batteries capacity, over the course of a year. What I am not sure of is how starting with an older battery will affect the batteries performance over the course of two or three years. I don't mind if I have began with a 4 to 6 percent loss, if other than that the battery will work the same as a newer one, but I am a bit disappointed as I will only be using the bike once or twice a week so I am thinking it will be the shelf life of the battery that kills it, not the number of charges.
I don't like to complain, but I am wondering if I should be talking to the people who I bought it from and asking for a newer battery.
Should I be concerned that the battery was over a year old when I bought it, and according to the battery lights it seems to drain so quickly in 3 to 10 degree C weather?
In these parts our winters usually have a temperature of 4 to 10 degrees Celsius, and in the winter I need my bike for transportation into the closest town to buy groceries. It is hilly terrain and round trip is about 10 miles. In the summer I hope to make it to a town where I work that is 12 miles away. This will include a slow mostly uphill climb over 6 miles, the rest being all downhill.
The ebike was made in China, and except for some information on the battery, and the sticker of the Canadian company that is selling it, everything is in Chinese. It is a folder and I am told it has a 360 watt brushless hub motor It has a 36 volt 10 amp hour lithium battery made by Phylion.
There is some basic information on the battery, which is in less than fluent English, such as to recharge the battery for 2 hours for every 2 months not used, to not connect the terminals, immerse the battery in water or other solutions, open the battery without a manual or expose the battery to heat or "shining", and to avoid riding in the rain.
On the battery it says
XH370-1OJ
Phylion DC37.0 V
Using information I found in other threads here, I have translated my serial number which shows my battery was manufactured on July 11 2007.
I chose this bike because out of the bikes and sellers I had to chose from, it was the one that seemed to have the most power on hills and which also had the lightest weight, so I can lift it onto a bus rack. It is also a folder, which will allow me to make a variety of choices as to how I want to go home after a long day at work, or if the weather gets wet. It does that here quite frequently, even when the weather forecast is good.
Although I am happy with the bike and it has a one year warranty, the people I bought it from are extremely vague when it comes to technical support. I think they nice people who are selling the bikes because they like the idea of environmentally friendly transportation, but they aren't very skilled at the mechanical side of things. They told me the instruction manual they got with the bikes is all in Chinese.
So, I have been searching online for the information I need to know to take care of my bike and battery, and some of what I have found has raised some concerns.
When I first saw my bike at the store, the tires were flat and when the sales person sat on it and twisted the throttle nothing happened. So apparently the battery was discharged to the point the motor did not work. Once air was put in the tires they have stayed full, so I am pretty sure it had never been ridden and had just been sitting for a long time after being shipped from the factory in China. At the time I wasn't aware of the potential problems of an old or overly discharged battery.
The sales person put a charge in the battery and some air in the tires and all seemed to be well. The bike has enough strength to propel me up gentle hills without me even pedaling and on a very slight uphill there isn't much point in pedaling, as the motor has more strength than I do. I do have to pedal on the substantial hills but except for small sections that are very steep it's easy. There is one very long steep hill in my area that I walk the bike part of the way up. I'm not sure if the motor would cut out, but my legs couldn't make it.
The battery is in a rectangular metal case with black plastic at the top and the bike turns on with a key that goes in the battery. There is no continuous light showing me the state of my battery, and I have to get off the bike in order to push a button on the battery case. This shows three green lights when the battery is full, two when it is 1/2 full and one when it is getting low.
A couple days after I first bought it, I did the 10 mile round trip to the nearest town.
On this first trip in 15 C weather the battery showed all three green lights after the first 5 miles and was down to two at the end of 10.
Rainy weather and my work prevented me from riding again for about 3 weeks. The bike is stored in a unheated shed. My next 10 mile round trip over the same terrain took place after a night with lows of 3 degrees Celsius. On this trip the battery showed 2 lights after 5 miles ( it had all three before) and was down to one after 8 miles. It still seemed to have enough power, and still had one light on after I got home. Though what the battery lights showed was different, I only noticed a slight difference in power, and it still went up all the hills with only slightly less power than before.
About 10 days later at similar chilly temperatures I rode the first 2 miles of the aforementioned round trip which was mostly uphill, and when I checked my battery light at the top of the 2 miles, it was down to one light, though I didn't notice any substantial difference in power. I was thinking maybe I have a bad battery ( the bike supposedly will do up to 40 K on one charge ) So then I rode the mostly down hill route home and once I got there I checked the battery and saw it had two lights. So either my battery gained back some of it's charge, or the battery lights don't show what is really going on.
Because of the warnings I have read about the dangers of over discharge I am afraid to ride my bike till the power cuts out so I haven't been able to test the limits of it's range.
So I have a few questions which I am hoping Flecc or someone else could answer as people here sound like they are familiar with this battery.
Does this battery have a relatively reliable battery management system to protect it from over discharge? If I very occasionally ride it to empty, am I in substantial danger of starting a big fire next time I try to recharge it?
If the battery was damaged by being allowed to get so discharged the bike would not run, would the damage be immediately apparent ? ( Such as on that first 10 mile round trip ) It accepted a full charge and seemed to have plenty of power after this. Am I right to assume the battery was not damaged substantially by being allowed to get so low?
Is this batteries seeming loss of capacity possibly just due to the colder weather? In total I have ridden it about 23 miles.
The tires may also be a bit on the soft side and perhaps this is contributing to the problem. I have a woods valve and getting an adapter when I live in an out of the way location is taking a while.
Should I be concerned about being sold a new lithium ion battery that is over a year old?
I would feel more confident I had purchased a good bike if my battery was only 6 months old.
I have been comforting myself by thinking it may be a good thing the battery was dead when the guy at the store charged it, as from what I read this means the battery was probably sent from the factory at a 40% charge and it gradually lost this. It isn't very hot in this area of the world, so it seems likely the battery has been kept fairly cool and at a low charge. From what I read this probably would result in a 4% to 6% loss of the batteries capacity, over the course of a year. What I am not sure of is how starting with an older battery will affect the batteries performance over the course of two or three years. I don't mind if I have began with a 4 to 6 percent loss, if other than that the battery will work the same as a newer one, but I am a bit disappointed as I will only be using the bike once or twice a week so I am thinking it will be the shelf life of the battery that kills it, not the number of charges.
I don't like to complain, but I am wondering if I should be talking to the people who I bought it from and asking for a newer battery.
Should I be concerned that the battery was over a year old when I bought it, and according to the battery lights it seems to drain so quickly in 3 to 10 degree C weather?