Hello,
My wife and I are in the throes of buying a replacement electric bike to replace her now defunct Veloscoot. I should say that as we live in France our choice is limited to bikes sold here, but the advice I seek is not with regards to the brand names, but specifically as to which motor type is better for our needs and environment. Also following an accident a few years ago, my wife has pretty week leg muscles, and thus we need a bike which has the “easy start” option up to 6km/h.
Our use is purely leisure with maximum round trip being around 60km. Our locality is very hilly with hills ranging from pretty short & steep to those not so steep but pretty long.
We both are very familiar with bikes having the motor in the front hub and with the Nexus system.
As I have heard good reviews of the motor in the crank position, we have had several test rides with bikes having the Bosch Active Line and one test with a Shimano Steps system. With the exception of one test ride, all the others have been on pretty flat roads so all feedback I was getting was positive.
The other day, we actually bought a bike with the Bosch Active Line and it was advertised as having the “easy start” option. As the test ride was on a main road in a large city, my wife elected not to take the test ride, and to my shame I forgot to use the “easy start” button.
When we got home, the following problems were immediately obvious:
1. The “easy start” option simply did not work.
2. The bike could not easily climb the hills surrounding our house.
After a more detailed ride the next day, the problem on the hills could be identified. If, for example, one approached a hill in 4th gear, and when one changed down one or more gears, although the twist-grip indicator on the handlebar was showing the new gear having been selected, in fact the bike was still operating in the original gear (4th in this example). After a bit of experimenting, it became evident that if one stopped pedalling, the new gears was successfully selected.
I called the shop and to my amazement they said this was normal when a centrally mounted motor was used in conjunction with the Nexus system.
I have started the procedure to get a refund, but can any of your contributors let me know if what the shop claimed is correct?
On the “easy start” system problem, the shop is saying it should have been advertised as “walk assist” only.
Sorry to have been so long-winded.
My wife and I are in the throes of buying a replacement electric bike to replace her now defunct Veloscoot. I should say that as we live in France our choice is limited to bikes sold here, but the advice I seek is not with regards to the brand names, but specifically as to which motor type is better for our needs and environment. Also following an accident a few years ago, my wife has pretty week leg muscles, and thus we need a bike which has the “easy start” option up to 6km/h.
Our use is purely leisure with maximum round trip being around 60km. Our locality is very hilly with hills ranging from pretty short & steep to those not so steep but pretty long.
We both are very familiar with bikes having the motor in the front hub and with the Nexus system.
As I have heard good reviews of the motor in the crank position, we have had several test rides with bikes having the Bosch Active Line and one test with a Shimano Steps system. With the exception of one test ride, all the others have been on pretty flat roads so all feedback I was getting was positive.
The other day, we actually bought a bike with the Bosch Active Line and it was advertised as having the “easy start” option. As the test ride was on a main road in a large city, my wife elected not to take the test ride, and to my shame I forgot to use the “easy start” button.
When we got home, the following problems were immediately obvious:
1. The “easy start” option simply did not work.
2. The bike could not easily climb the hills surrounding our house.
After a more detailed ride the next day, the problem on the hills could be identified. If, for example, one approached a hill in 4th gear, and when one changed down one or more gears, although the twist-grip indicator on the handlebar was showing the new gear having been selected, in fact the bike was still operating in the original gear (4th in this example). After a bit of experimenting, it became evident that if one stopped pedalling, the new gears was successfully selected.
I called the shop and to my amazement they said this was normal when a centrally mounted motor was used in conjunction with the Nexus system.
I have started the procedure to get a refund, but can any of your contributors let me know if what the shop claimed is correct?
On the “easy start” system problem, the shop is saying it should have been advertised as “walk assist” only.
Sorry to have been so long-winded.