Macina Action 2015: a critical failure in quality control… made worse by crap customer service

Hi James.

I'm afraid I can't comment on this as the bike was bought and purchased in Ireland so nothing I can have any influence over, either way.

However If it was me my bike and the dealer had helped me out like this, I'd be dropping a box of doughnuts off in his store to thank him for his help. A good relationship with the shop will get his warranty extended by years, not just 3 weeks ;)

Regards
Col
 
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