Loose spokes on KTM e-cross p

[clayman]

I have had my KTM e-cross p for 4 weeks now and am just short of 200 miles of mixed commuting and cycle tracks. It has been a great experience so far and I have been very impressed with the feel of the bike, it is very agile for a 20kg bike and very comfortable with a great power delivery feeling like you have bionic legs, great.
My only complaint is a clicking noise from the back wheel which I think is down to loose spokes as it does not happen when you drive the wheel without being on the bike and when riding the clicking continues when you stop peddling and is speed related. Not too impressed after buying a premium product but its only a small issue I suppose.
Is this something I can sort out with a spoke spanner or is it something I could make vastly worse with a spoke spanner?

 

[trex]

it will take 10 minutes to sort out with a £2 spoke key. Simplest way is to ping the spoke with your fingers, you can feel easily if any of them is not tightened enough. Spokes need to be evenly tensioned.

 

[bonerp]

a few things tend to loosen when they are new. My handlebars started slipping through the clamp so needed pinching up. Worth checking on a new bike once a week - takes five mins to whizz round with a spanner.

 

[clayman]

Thanks bonerp, I have already given everything a nip up and changed over the brake levers as the rear brake was on the right which gave me a fright the first time a quick stop was required! Also thanks to trex as I will get a spoke spanner and give the spokes a tweak to see if I can cure the clicking.

 

[Martin@e-bikeshop]

Hi,

Bikes will work slightly loose or 'bed in' from new. This is normal. Why not contact your dealer? This is what they are here for, also most bikes come with a first free service.. Spoke tension can be covered within this..

Regards
Martin

 

[martin@onbike]

Thanks bonerp, I have already given everything a nip up and changed over the brake levers as the rear brake was on the right which gave me a fright the first time a quick stop was required! Also thanks to trex as I will get a spoke spanner and give the spokes a tweak to see if I can cure the clicking.

This bike should not have been sold to you in the UK with the brakes set in European configuration without informing you first.....I would get a more reputable shop to give your bike a thorough PDI (pre delivery inspection) before riding another mile on it for your own safety.
Who knows where else corners have been cut?

 

[footpump]

I had a similar experience a rather worrying noise from rear wheel, turned out to be loose spokes after only 50 miles, but local cycle hub only charged me £2 to adjust as the rear wheel did not have to be removed.
however they did not have correct size spoke spanner , they used mine , all ok still 390 miles.

 

[KTM Bike Industries UK]

It could also be just the plastic guide that sits between the cassette and the wheel. These can bounce off, so it's worth checking that before worrying about loose spokes. The wheels are very well built and we've never had a spoke problem so I suspect it's something else.