Happy new year!Regardless or the PAS, the throttle should work. It's completely independent of the PAS, so the PAS can't have any influence on its function. Leave the PAS disconnected and get the motor working with the throttle first.
Did you do the self-learning procedure to teach the controller the connection sequence of the hall and phase wires? if not, that's probably the cause of your problem.
Dual sensor ones can be handed L/R side of the bike. Put the magnet disc on the shaft without reassembling the crank, test it in both directions, then flip the disc and try it in both directions again (4 tests) to see if one of them works. If only one does and it's when you pedal backwards, you have to install the PAS on the other side of the bike.
Obviously, if none of the four work, the problem is somewhere else.
That is clear, that PAS a throtlle are independent. But showing throttle functionality confirmed that motor is OK, power output and hall sensor connection to controller also.
So learning procedure was done several times. Rotation is right.
Today I provided proposed PAS sensor test, but without influence of PAS controls. Independent of rotation of shafts and position of disc (polarity of magnet) motor still doesn't start.
Voltage of PAS output, when magnet is passing hall sensor is 4.2V. Otherwise ca 0.1V.
Does somebody know if there is some requirement for voltage or signal shape for PAS controller input? This is last idea I have. Or damage of controller.
Parallel I contacted supplier and I am waiting for some proposal from his side. I will post his answer if there will be any