No Issues with the bike what so ever.
I guess I feel that forums are here to help one another and promote what ever there connected with. IN THIS CASE E-BIKES
We all have a common interest and with sales I believe in Europe of 160,000 and here in the UK Circa 10,000 but sure some one here will have more accurate figures.
The UK market falls very short, say compared to Holland, Germany and others and seem at present to be considered a novelty if the comments I get and questions raised when out on my E-bike by many other cyclists and members of the public ie Martin@ebikes future customer pool.
It seems to me, his response was very unprofessional in a market place that needs help and professionalism/understanding in its expansion.
We are not all accomplished home builders to enable an E conversion and many of us lack the skill, interest or time and so want something off the shelf ie good quality factory builds.
I think this site is of great help to both the home-builder and information about ready available e-bikes and I certainly used it in my buying decision ( Martin@ebikes was my first call to purchase
The answer I received from him when trying to buy every day consumable parts ( not for any fault with the haibike) seemed to be at best curt and possibly even rude.
Whilst fully reading his reply about not dealing with customers/parts who have not purchased fro him why does he advertise parts to retail without making his position clear.
As I stated before others on this site were most helpful in front ring size and chain length and purchased much more cheaply and not from China who Martin accused me of. Indeed I am in a fortunate situation of not being price driven and was ok with Martin's prices, just prefer to have shopped with someone from the forum here.
ps were all special, even Martin@ebikes