Wisper Iainchef

[digger brown]

went out today 8mile trip done some hills with throttle coming back going up small slope put throttle on powerfrom battery cut out stoped reset battery 2bars runs ok went about mile tryed throttle battery cut out reset again it seams to run ok on torque battery looks ok charged up when igot home

 

[Wisper Bikes]

went out today 8mile trip done some hills with throttle coming back going up small slope put throttle on powerfrom battery cut out stoped reset battery 2bars runs ok went about mile tryed throttle battery cut out reset again it seams to run ok on torque battery looks ok charged up when igot home

The bike doesn't seem to be performing as it should Digger.

Can you give me some more details, privately if you prefer not to post personal info here. Have you checked your tyre pressures recently?

Please let me know...

1. The gradient of the hill in %
2. Your weight
3. Your fitness level
4. The age of the bike
5. The age of the battery

Please also send an image of the bike.

I will get this sorted for you.

Many thanks, David

 

[digger brown]

The bike doesn't seem to be performing as it should Digger.

Can you give me some more details, privately if you prefer not to post personal info here. Have you checked your tyre pressures recently?

Please let me know...

1. The gradient of the hill in %
2. Your weight
3. Your fitness level
4. The age of the bike
5. The age of the battery

Please also send an image of the bike.

I will get this sorted for you.

Many thanks, David

 

[digger brown]

the bike 905 torque 575 battery just over 2 months old tyre presure ok fitness level good the bikes been running great on torque just its when you turn throttle on its switching battery off its been back at ebikes direct for repair to torque looks like its going back again thanks for your help david.

 

[Wisper Bikes]

the bike 905 torque 575 battery just over 2 months old tyre presure ok fitness level good the bikes been running great on torque just its when you turn throttle on its switching battery off its been back at ebikes direct for repair to torque looks like its going back again thanks for your help david.

Hi Digger, can I get the bike back to us? This is an unusual issue but I’m sure we can resolve. Please email me david@wisperbikes.com

All the best, David

 

[IanHurley]

Hmm - my 905 torque with the 575w battery goes up 1 in 3 hills with no problem and I am a lightweight 15 stone pensioner. Most hills I can get up with level 3 power and VERY rarely have to go to level 4 so I would say there is an issue with the bike as David suggests

 

[digger brown]

thats the bike going back in the box ready for ebikes to pick up hope they find the fault

 

[Wisper Bikes]

thats the bike going back in the box ready for ebikes to pick up hope they find the fault

We will sort it for you. Please don't worry.

All the best, David

 

[Barnsleyrob]

My MiRider comfortably takes my 13.5 stone up two lengthy hills near me With ghost pedalling (as my ankle won’t take full pressure). I either use level 5 assistance or the throttle boost at lower assistance levels.

 

[digger brown]

My MiRider comfortably takes my 13.5 stone up two lengthy hills near me With ghost pedalling (as my ankle won’t take full pressure). I either use level 5 assistance or the throttle boost at lower assistance levels.

 

[digger brown]

well thats ma bike been down at ebikes for 2weeks now for repair still no news when ill get it back

 

[Phil Dryden]

well thats ma bike been down at ebikes for 2weeks now for repair still no news when ill get it back

well thats ma bike been down at ebikes for 2weeks now for repair still no news when ill get it back

Have you been in touch with them? Give them a call, or drop them an email.

 

[Buzz67]

I also have 905se which I find not great on hills. It is a lovely bike in general. Very well built, solid and comfy I just find it a bit lacking in low speed torque for hill climbing.

 

[digger brown]

I also have 905se which I find not great on hills. It is a lovely bike in general. Very well built, solid and comfy I just find it a bit lacking in low speed torque for hill climbing.

 

[digger brown]

bike should be back shortly new torque sensor fitted new battery have to wait till they get one looks like everthings fixed just need to wait