Problems with Carrera Crossfire E bike battery arcing after only a year of ownership and just been fixed after x3 battery holder changed, new battery and looms. I have only down 1400 miles need for commuting 20 miles per day. (2nd halfords bike now)
Help! Halfords
- Thread starter spring68
- Start date
Have a search - it's a bike with inherent problems. If you want to stick with Halfords consider the Crossfuse .
www.pedelecs.co.uk
www.pedelecs.co.uk
www.pedelecs.co.uk
www.pedelecs.co.uk
Carrera Crossfire-E Cutouts?
I have now done about 400km on my Crossfire-e - in that time it has cutout 4 times. Halfords solution seems to be to check the connections and see how it goes. My partner's bike also cuts out. It's an annoyance rather than a critical fault, but if I had bought a new car, I wouldn't put up...
www.pedelecs.co.uk
Review - Carrera Crossfire E
I bought my Carrera Crossfire E in November 2019. It's done almost 600 miles. This morning after finishing my night-shift and heading our into the rain.....the bike cut out almost within sight of the factory I work in. I had to cycle against a head wind and on a 7 mile journey almost entirely...
www.pedelecs.co.uk
Carrera crossfire motor problem
I have a problem with the motor on my Carrera Crossfire. I've done 10000kms in 10 months on it. I took it in to Halfords and the staff don't have the tools to open up the motor. In fact one staff member said it's impossible to open. lol Their best guess from the play on the wheel and the noise...
www.pedelecs.co.uk
Carrera Crossfuse V Crossfire
I do allot of mileage in all weathers in London and have a very large Halfords nearby. In a nutshell my research says the Crossfire has allot of niggling, annoying cut out problems that are endlessly debated but never solved but just about everyone is happy with the more expensive Cross fuse...
www.pedelecs.co.uk
thank you for your reply i am new to the forum business. I had x2 electric bikes from halfords and my local branch doesnt seem capable of doing the repairs quickly and the spares held to fix these repairs are not there. still waiting for head office to reply to my hand written letter delivered by special delvery on Monday.
Thanks for the welcome i still need an electric bike for the hills to and from work, also i feel safe on the busy roads to get me out of trouble if need be. Anyone have any suggest to other e bike suppliers in the Derbyshire area who has a good knowledge of the electronics that comes with these bikes. I have a limited amount of inheritance money from my late Dad whom i purchased my first bike from Halfords the day after his funeral to get my weight off and get over his passing. This has helped loads but i have lost all confidence in this company but loved my bike !!!
I made the same mistake and bought from halfords as it was local and I thought I had a 2 year warranty. After running into problems 6 weeks into ownership I received **** poor customer services and realised they will say anything to get out of free repairs, you will wait weeks for these repairs and they will be very shoddy indeed. This has been my experience with my nearest 2 halfords stores and will never give them my custom again. I now use an independent bike shop some 30 miles away and get very good service from them .
Thank you for all your advice. I will not be using Halfords ever again, bad customer service and the poor mechanics are under trained and poorly paid i bet. Be aware that most branches don't even train their bike mechanics on the E Bikes how can this be right!!!! Still my bike is not 100% fixed it just works and no error code but i know the new battery will arch out again Very lose battery holder still, worse than before.
Related Articles
-
MTF Enterprises announces acquisition of EMU Electric Bikes- Started by: Pedelecs
-
Wisper 806T folding bike wins Which? ‘Best Buy’- Started by: Pedelecs
-
Sustrans calls for protected cycle lanes- Started by: Pedelecs
-
Amazon launch their first UK e-cargo micromobility hub- Started by: Pedelecs
