Take off the motor first, This will allow all the parts to rotate freely by hand and you should be able to 'feel' any problem. With the motor off you can give it a quick spin on the throttle to check for any roughness (it won't turn by hand easily ). Hold it firmly while doing this like you would an electric screwdriver. Clean the motor gear and inspect the tooth surface,it should be mirror like with no pits or marks,as should all others.
Set the motor aside and rotate the big gear each way, hold the axle and repeat, how does it feel? any roughness or noise. Rotate the big gear and tap the reverse side through the motor hole. Use only, repeat only , a plastic faced mallet or a wood block, and pull the chainwheel to assist removal. It should slip off. Don't force or lever anything. This will reveal the innards, don't remove any parts or circlips, just grease anything that moves. If you can't get this far easily you will need help so stop there.
With the gear off, the pedal axle can be rotated both ways by hand. it should run smoothly both ways with no end float. If it is the BB it should be easy to repair but any problem with the big gear assembly beyond greasing you may need workshop help. These are basically simple devices but stripping out the bearings and clutches will need a certain amount of skill. Given the cost of the unit a complete replacement 'big gear' assembly cannot be much. Post some close up pics of the unit as others may be able to help. I did do a video of the Bewo strip but lost it on a corrupted card somehow. I would much prefer these gear units to run in an oil bath as grease gets forced off moving parts and chucked everywhere except where most needed.