Yesterday I lost output from my 9ah bottle battery. If I take the bottle off the bike and turn it upside down ( as I did to test the output) I get volts. As soon as it is turn up the right way I lose all output. You can "feel" something move. So I have contacted Cyclotricity and will see what they say. Bike is just under the 1 year warranty period. I'll let you know how I get on with cyclotricity. Meanwhile does anyone know the likely problem. Also I would be Kean to replace this style of battery with one that clips into place but doesn't need the power feed from the controller to be inserted and screwed up ech time the battery bottle is removed, ie a battery that has the connection cable "hardwired" into its holder.