eZee / Phylion Li+ battery / Forum

[subevo]

unfortunately i had the battery problem also but didnt post about it before the deadline.it used to propell me to work a distance of 9 miles now im lucky if it does 1 mile. but as its only 4 months old its covered by a 6 month warranty.ive contacted 50cycles they said ive to send it back for checking.he said hes been put in a sticky position regarding postage costs.i said i will pay the postage no problem.fingers crossed i will get a new one.

 

[HarryB]

unfortunately i had the battery problem also but didnt post about it before the deadline.it used to propell me to work a distance of 9 miles now im lucky if it does 1 mile. but as its only 4 months old its covered by a 6 month warranty.ive contacted 50cycles they said ive to send it back for checking.he said hes been put in a sticky position regarding postage costs.i said i will pay the postage no problem.fingers crossed i will get a new one.

Out of interest why is 50 cycles in a sticky position over postage costs? Are they complaining about sending the new battery out or paying to get the old one back. What are the symptoms of battery failure - is the battery cutting out after a mile and coming back to life?

 

[flecc]

Mr Ching made it clear that internal postage costs were not his, landing the ball in 50cycles court. At around £10 a go, I imagine it's an unwelcome extra cost in the mid winter off season cash flow period when the pennies count.
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[HarryB]

Mr Ching made it clear that internal postage costs were not his, landing the ball in 50cycles court. At around £10 a go, I imagine it's an unwelcome extra cost in the mid winter off season cash flow period when the pennies count.
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From memory I think he said that we, the consumer should pick up the costs and I made that offer when writing to 50 cycles - only seems fair that it doesn't give them the extra cost. Not heard anything back yet though.

 

[rsscott]

All,

I am closing this thread. Any requests for information/clarification on the eligibility/fulfillment of this offer should be directed to eZee at the following address: ezeebike@gmail.com