If it's a hub-motor, it's probably running backwards. Your description is bad. You need to tell us what sort of motor it is and what shaft you're taling about. Any other details, like what bike it is or what's on it will also help. There is a simple solution to your problem, but we can't help you if you don't tell us the whole story. How did your problem start?Hello friends i need solution for my problem with the BLDC electric bicycle motor. When I start a motor the shaft start rotation but the wheel is not rotating . How can i will fix it?