December 2, 200817 yr Hi Pedelecers, We are in the process of setting up a new service center to look after Wisper bikes somewhere in the UK. The problem we face is that the job is not yet full time as there are not enough bikes that need attention. However we expect this to change next year as we launch our new range and start advertising and marketing in earnest. We need someone knowledgeable enough about bikes in general and electric bikes in particular to speak to customers if they have problems. We would set up a workshop locally to suit. If anyone is interested or knows someone that may be please drop me an email to david@wisperbike.com All the best David Edited December 3, 200817 yr by Wisper Bikes
December 2, 200817 yr How long would it take me to digest 'Zen & the art of Bicycle maintenance'? If I had a bit more spare time now this would be a very attactive idea.
December 2, 200817 yr Hi Pedelecers, We are in the process of setting up a new service center to look after Wisper bikes somewhere in the UK. The problem we face is that the job is not yet full time as there are not enough bikes that need attention. However we expect this to change next year as we launch our new range and start advertising and marketing in earnest. We need someone knowledgeable enough about bikes in general and eclectic bikes in particular to speak to customers if they have problems. We would set up a workshop localy to suit. If anyone is interested or knows some one that may be please drop me an email to david@wisperbike.com All the best David Would one also have to have an eclectic taste in anything else to qualify for the job?.. bw musicbooks Edited December 2, 200817 yr by musicbooks
December 2, 200817 yr Great typo.. what would Freud have made of that one:eek: Some of my typos on here and elsewhere have been quite astonishing. For egg sample , I once wished my line manager good luck in an email and mis-typed luck.. you can guess the rest..( I'm not joking). bw mysticfoots
December 3, 200817 yr Reckon I could sell some. I'm no mechanic David, but I AM a good salesman, although I say it myself. I have been a self employed wholesaler for the past 35 years or so, and as you will know, wholesaling is another word for ''shifting it''! Confidence and enthusiam in the product can naturally be reflected to the customer and is a great advantage in selling; I've got great enthusiasm in the Wisper, but I don't have too much time, still, if your ever stuck for a relief or perhaps part time saleman occasionally - give me a shout?
December 3, 200817 yr Author Sales Hi TB Yes that sounds great, drop me a line to miall@aol.com and I will call you. All the best David Edited December 3, 200817 yr by Wisper Bikes
December 3, 200817 yr Author Thanks Flecc! Yes Oooops indeed. Thanks for your vigilance Flecc! All the best David
December 3, 200817 yr my native language is flemish, so I don' think so but thanks for the offer. You're business must be booming. Just trying to be funny. Regards, Jo
December 3, 200817 yr Many an owner is probably part of your indirect sales force, David. You could have a promotion code on your website and allow promotees, to whom you have given a unique code to offer say 5% off retail and then give them 5% for their efforts. All good for business provided it does not upset any existing retailers. Around here you have a good mechanical back up arrangements with the knowledgeable guys at the Electric Transport Shop in Cambridge, who are also conquering London and Oxford. All depends on your preferred business model. Decisions.decisions,decisions!!
December 4, 200817 yr Many an owner is probably part of your indirect sales force, David. You could have a promotion code on your website and allow promotees, to whom you have given a unique code to offer say 5% off retail and then give them 5% for their efforts. Makes a lot of sense for a product like ebikes from small manufacturers eg 50cyles should do this.
December 4, 200817 yr Around here you have a good mechanical back up arrangements with the knowledgeable guys at the Electric Transport Shop in Cambridge, who are also conquering London and Oxford.I think I'd describe them more as enthusiastic learners rather than knowledgable about bikes.
December 5, 200817 yr I think I'd describe them more as enthusiastic learners rather than knowledgable about bikes. I would concur with that.
December 6, 200817 yr I think I'd describe them more as enthusiastic learners rather than knowledgable about bikes. Hi guys, Normally I just read the forum but I feel like I have to defend the company I work for in this thread. I work for The Electric Transport Shop in Cambridge and I feel that I am knowledgable about bikes, let me tell you about myself. I left school and wasn't ready to go to sixth form so I got a job in halfords cycle dept where I worked for 5 odd years then to advance my carrerer I went and worked for Ison Distribution as their mechanic, I helped design the Identiti Jekyll one of the best BSX frames available, along with several other products including Halo wheels. I was also Team Identiti's race mechanic, Nothing makes you work faster and harder than having a burly downhill rider looking over your shoulder while you work on his bike as he's waiting for you to repair the damage he's done in his first race before his second race starts. After working for Ison and their sister companies including a bike shop that has been in business for over 100 years and sell more family style bikes. I then went on to work for Route One which was at the time the UKs largest extreme sports chain as guess what? A bike mechanic selling BMXs to the entire of the UK all bike work for the entire chain was carried out by myself untill they went bust earlier this year. I was flipping through the local paper and an advert cought my eye. It was for the Electric Transport Shop, I was interested and got the job. I think I've probably clocked up around 25 thousand hours with a spanner in my hand and thats only when I've been getting paid for it. All the guys that work for us are of a high standard of ability when it comes to working on bikes much better than alot of the places I've worked, and I believe these comments are unfair. I AM knowledgable about bikes and have built this up over a long time picking very carefully who I work for. I would not be working here if I didn't believe in electric bikes and the Electric Transport Shop. David I am happy to pass all this experience on to all the Wisper customers who walk through my door. We do this already and as I tap this message out I have Johnofcambridge's bike in for some work with me as we discussed earlier in the week. Sorry to go on a bit I just wanted to let you all know who I am. Alan
December 6, 200817 yr Thanks for the very full information Alan, but I think there's some misunderstanding present. This being an electric bike forum, it's the knowledge of the electrical side that members tend to refer to, rather than the cycle side where a high degree of expertise is not difficult to find as your CV shows. It's in problems with motors, controllers, batteries and ancillaries where expertise is almost non-existent in the UK cycle trade outside of some Powabyke service centres, with even the importers often knowing little to nothing. The number of times that help has been sought by importers and manufacturers even, from myself and David Henshaw of A to B magazine bears witness to that, as does the number of occasions where it's this forum that's sorted a problem where the importer or dealer has failed. I'm hopeful that the development of specialist dealerships like yours will gradually change that situation over time, but for the present the problem is a very real one. .
December 6, 200817 yr Thanks for the very full information Alan, but I think there's some misunderstanding present. This being an electric bike forum, it's the knowledge of the electrical side that members tend to refer to, rather than the cycle side where a high degree of expertise is not difficult to find as your CV shows.. My experience of ETS was quite the opposite, when I had trouble with my spokes it felt like it was a new problem that they knew little about. The first fix which I paid towards only lasted 4 miles and nobody seemed to know why, after looking on the CTC website it was a fairly well known issue that I'd expect an experience mechanic to know about. ETS had all but given up on finding a solution when Wisper agreed to finance the next repair, ETS had found it but weren't convinced enough to pay for it. Alan may be an experienced bike mechanic but that doesn't seem to be filtering through.
December 6, 200817 yr I can't speak of any ETS branch from personal experience Mussels, but can understand your problem when you were tied to their help by warranty. If that hadn't been so, you'd have found no shortage of wheel building and repair skills in the cycle trade, though the electrical skills are almost universally lacking. .
December 7, 200817 yr Look the same to me! That email link to David should be: miall@aol.com . Please excuse my ignorance here and I'm sure I'm being daft, but are these two e mail adresses not very far apart?
December 7, 200817 yr Your not daft!! Hi tenderbehind, I expect David edited his original post after Flecc's alert. Don't worry, your still with us!!
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.