Hi, I have a freego eagle bike that’s two and a half yes old. It has a 36v 10ah battery. The battery is showing as being fully charged but loses power as soon as I start to use it. I’ve been advised by freego that some of the cells have gone and I need a new battery. Do I buy a new battery or try to get it re celled? I live in South Yorkshire if anyone knows a place I can take it. I’ve googled and rang around but not had any joy. Any ideas ??