Thank you for your post. It's good to get another perspective.
I think I have already acknowledged that Woosh have been quick to help out. I am grateful for that help, but it really is what should be expected, shouldn't it? Surely it is in Woosh's best interests to ensure their products work well, whatever the background, within reason? As I said earlier, if I'd bought a clunker of a machine, I would have expected issues, but this bike was very little used. Trex has contributed quickly to the thread, but I would question whether he has always taken the trouble to fully read and digest what I have said in all my earlier posts. Some of the assertions trex made; e.g about the replacement controller, significantly contradicted or misunderstood what I wrote earlier, so I don't consider those contributions to be especially helpful, however well meant they were. If my exasperation has made me sound impolite, then I apologise. I am amazed at how gracious and how thick-skinned he (I assume trex is male) has been.
The problems I have had with the Sirocco have not been down to the age of the bike, I think. The OEM equipment is poor, and maybe a bit of research would/should have put me off buying the bike. However, c.£800 for a new machine is a lot of money and there is no way I would pay that for what is on offer with hindsight, although I would consider that outlay for the Karoo, which appears to be a much better bike.
The battery isn't 100%, but it's adequate for my needs and is not a major gripe. What I find hard to accept is that a bike bought in very good condition, almost as new, suffers from major shortcomings in its control gear after 1100 miles, has brakes that are, IMHO, inadequate and needs major outlay on basic componentry to make it rideable, as acknowledged by trex.
I'm going to leave this thread now, as I've come to accept that I'm not going to get a machine that is fit for my purpose out of the Sirocco. I'll scavenge it for what I can, but the carcass of the machine is a bike-shaped object that I have not found capable of doing my commute without issues along the way that have cost me a lot of money in addition to the relatively low original cost. That outlay would still have been necessary had I bought new. After Woosh's not insignificant help, that is hard to say, but is a realistic reflection of my personal experience.
If Woosh continue along the Karoo route, I wish them well.
Apologies again if my exasperation has got the better of me. Believe me, I would rather have spent the last few weeks riding to work than being stuck in the traffic jams I daily endure, even given the awful weather. I wish you all well on your e-bikes of choice and I hope to engage with you when I'm in a better frame of mind on other threads when I have my newly converted bike up and running in the coming weeks. Lessons have, hopefully, been learned. Over and out.
I think I have already acknowledged that Woosh have been quick to help out. I am grateful for that help, but it really is what should be expected, shouldn't it? Surely it is in Woosh's best interests to ensure their products work well, whatever the background, within reason? As I said earlier, if I'd bought a clunker of a machine, I would have expected issues, but this bike was very little used. Trex has contributed quickly to the thread, but I would question whether he has always taken the trouble to fully read and digest what I have said in all my earlier posts. Some of the assertions trex made; e.g about the replacement controller, significantly contradicted or misunderstood what I wrote earlier, so I don't consider those contributions to be especially helpful, however well meant they were. If my exasperation has made me sound impolite, then I apologise. I am amazed at how gracious and how thick-skinned he (I assume trex is male) has been.
The problems I have had with the Sirocco have not been down to the age of the bike, I think. The OEM equipment is poor, and maybe a bit of research would/should have put me off buying the bike. However, c.£800 for a new machine is a lot of money and there is no way I would pay that for what is on offer with hindsight, although I would consider that outlay for the Karoo, which appears to be a much better bike.
The battery isn't 100%, but it's adequate for my needs and is not a major gripe. What I find hard to accept is that a bike bought in very good condition, almost as new, suffers from major shortcomings in its control gear after 1100 miles, has brakes that are, IMHO, inadequate and needs major outlay on basic componentry to make it rideable, as acknowledged by trex.
I'm going to leave this thread now, as I've come to accept that I'm not going to get a machine that is fit for my purpose out of the Sirocco. I'll scavenge it for what I can, but the carcass of the machine is a bike-shaped object that I have not found capable of doing my commute without issues along the way that have cost me a lot of money in addition to the relatively low original cost. That outlay would still have been necessary had I bought new. After Woosh's not insignificant help, that is hard to say, but is a realistic reflection of my personal experience.
If Woosh continue along the Karoo route, I wish them well.
Apologies again if my exasperation has got the better of me. Believe me, I would rather have spent the last few weeks riding to work than being stuck in the traffic jams I daily endure, even given the awful weather. I wish you all well on your e-bikes of choice and I hope to engage with you when I'm in a better frame of mind on other threads when I have my newly converted bike up and running in the coming weeks. Lessons have, hopefully, been learned. Over and out.
