Cyclotricity error codes

[rubenjames]

Hi there.
does anybody know what error code come 03 on the cyclotricity 1000w hub motor?
It works a little bit but lacks any power then comes up with a error message.
Many thanks

 

[rubenjames]

Hi

 

[Deleted member 4366]

Ýou haven't told us which display or controller you have. If it's a Kunteng controller, 03 is a hall sensor problem.

 

[rubenjames]

The only thing on the display is kt lcd1
The Controller Is KT48ZWSL

I stripped the wheel down and remover led the armature from the inside and cleaned it and it all worked fine for 4 miles. Then I stopped for a hour then got back on the bike to come home and it's doing the same again. Does that help any?

 

[Deleted member 4366]

KT is Kungteng.

Is your motor connector pushed in all the way to the line?

 

[rubenjames]

Yes it's just the same. Er 03 then stops shall I strip the wheel again?
Is there anything particularly I should look for?

 

[Deleted member 4366]

Look at the routing of the hall sensor wires. One might be touching the rotor. Check their solder joints too.

 

[rubenjames]

I have just taken all wiring off and redone it but without the extension between the Controller and motor and it is working again.
I don't know if I should strip it down again now or see how it goes.
I am just a little worried as I still never got a refund on my bbs02

 

[rubenjames]

Ok so I just came to use it again and it is coming up with the same error.
It is as if the wheel needs help to get going then it makes a sound as if a coke can is stuck on the tyre.
Bit of a strange description but is all I can think of.
I will strip the wheel down again and have another look

 

[rubenjames]

Look at the routing of the hall sensor wires. One might be touching the rotor. Check their solder joints too.

I have the armature out again. It has 3 things that look like sensors. What am i looking for exactly? When you say touching the rotor do you mean the black that the axel is welded to?

 

[Deleted member 4366]

The rotor is the bit that rotates, i.e. the bit with the magnets on. The side-plates also rotateclose to the hall sensors. Having said thay, they look OK to me.

 

[rubenjames]

Ok. I will build it back up and see. I don't fancy buying a new one as it does work until it goes wrong so It can't be a massive problem can it?
I don't think I'm so lucky with electric bikes. I have a bbs02 that went faulty two weeks after buying it and nobody has got back to me about a replacement or repair. So I got this cyclotricity one and now this has gone bad. It has worked fine for 4 months.

 

[electrickery]

not trying to be facetious but have you asked cyclotricity? They seem to be pretty helpful and a I guess your motor may still have a warranty although pulling apart may affect that,

 

[cibaker1]

Hi there.
does anybody know what error code come 03 on the cyclotricity 1000w hub motor?
It works a little bit but lacks any power then comes up with a error message.
Many thanks

Ruben,
Did you ever find a solution to this problem as my 1000w motor developed the same fault today.
Chris