Carrera suntour error 00

jayfilly16

Just Joined
Apr 21, 2025
1
0
Hi, I wonder if there's anyone who can help me fix my Carrera bike.its a suntour I brought it from Halfords 2 years ago and it's saying error 00
 

saneagle

Esteemed Pedelecer
Oct 10, 2010
8,170
3,739
Telford
The error code means that your control panel can't communicate with the motor controller. There can be all sorts of reasons for it. Think back to what happened when it started if you want a cause.
 

Nealh

Esteemed Pedelecer
Aug 7, 2014
21,340
8,732
61
West Sx RH
Think about any small event no matter how trivial.
Don't dismiss anything .
Fallen off bike or bike fallen over ?
Riding in the rain or washing the bike ?
 

Baz the balloon man

Esteemed Pedelecer
Jul 17, 2024
292
13
Hi Jay
Is that you from e bay ?

Welcome .

Once the guys have given advise if we can not sort out the problem on here then pop round to mine one day this week and if it’s a faulty part we can swap out a few things if needs be .

One problem I do not have any LCD screens in stock but we can test it independently to see if it’s working .

I suspect a loose connection if you have nor]t damaged the bike or left it in a damp place .

Cheers
Baz
 

Baz the balloon man

Esteemed Pedelecer
Jul 17, 2024
292
13
Your bike has the BB Suntours crank sensor which I assume is a good thing as the other type on the side of the Crank are problematic and seem to be a bad design .
 

Baz the balloon man

Esteemed Pedelecer
Jul 17, 2024
292
13
So as message on e bay pop round one day this week DIY is free with some help as a new member.

Parts are cheaper than Halfords or e bay as a member .

If you want me to do all the work then sort out a price when we meet .

Cheers
Baz