Carrera Crosscity-e led flashing - no power

Michael Price

Esteemed Pedelecer
Sep 7, 2018
277
177
Hello
Just had a problem with our folding Carrera Crosscity-e
fixed not but putting it here in case it helps someone

Background - took wheels off to clean bike and re-lube chain - hence unplugged power to rear wheel and all that - and whole bike got wet

Plugged it all back in and the display (labelled 790- just leds) produced a flash code
No documentation about what it means

code was - power leds light up normally
Assists level leds flash normal start up sequence - but then, instead of settling to steady low power - the high power settles as flashing

Anyway - though there might be water in the plug so left it overnight to dry out and retried
and recharged the battery - just on case

Same result

switched everything off and left for a minute (i.e. 1 cup of tea!) and then tried it again - but this time with the cable from the battery to the motor unplugged

same result exactly

Hence - flashing "High Power led" seems to mean comms problem between the motor (or BMS??) and motor

Tried again - being careful to line up the white arrows on the 2 halves of the plug
This time it seemed to plug together more deeply
switched all on again and it all worked


I suspect that what happened is that, as the white arrows on the plugs are out of sight on mine - possibly just how the cable is laid - I may have plugged them together in the wrong orientation
But it seemed to plug together right

ANyway - hope this helps someone - as there is no documentation about the flash codes that I can find I though I better document it
 

Sturmey

Esteemed Pedelecer
Jan 26, 2018
642
353
68
Ireland
790 display. The fault code are as below.

Light CombinationDefinition
indicator light flash(LOW level)abnormal current level
indicator light flash(MED level)abnormal throttle level
indicator light flash(LOW+MED level)motor phase level
indicator light flash(HIGH level)Motor hall signal level
indicator light flash(LOW+HIGH levels)brake level
indicator light flash(LOW+MED+HIGH levels)Abnormal communication level

The cable connector arrows can be difficult to see. I have marked mine with white nail varnish bought at local pound shop.
 
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Michael Price

Esteemed Pedelecer
Sep 7, 2018
277
177
790 display. The fault code are as below.

Light CombinationDefinition
indicator light flash(LOW level)abnormal current level
indicator light flash(MED level)abnormal throttle level
indicator light flash(LOW+MED level)motor phase level
indicator light flash(HIGH level)Motor hall signal level
indicator light flash(LOW+HIGH levels)brake level
indicator light flash(LOW+MED+HIGH levels)Abnormal communication level

The cable connector arrows can be difficult to see. I have marked mine with white nail varnish bought at local pound shop.
Thanks for that

Where did you find it?
 

Nealh

Esteemed Pedelecer
Aug 7, 2014
20,917
8,533
61
West Sx RH
If water has caused shorting out on reconnection or the plug inserted incorrectly and then power on, the high will mean one has fried the motor halls.