I suggested that
in this post, but as I observed there, Rick (and Mike since) say theirs spin freely by hand with the wheel lifted off the ground, even when the drag is happening. That would rule out the freewheel.
In any case this is a standard Bafang motor and freewheel jam was something they cured many years ago. It's very rare now and I haven't heard of it on any current motor, but in this thread we are told that this crops up on a number of Crosswires. Why not in the many other makes using this motor?
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I am speculating here but I am presuming that some wedging action of the rollers is to some extent how the clutch works (but is perhaps excessive in some cases), and whats best needed to release the wedge is a short sharp change in speed between motor and hub.
Now, I can see how this may not happen (clutch remains wedged) say if the rider exceeds 25 km/hr (or the motor is as max rpm) as the motor is already spinning (has inertia) and the rider is often quite slowly accelerating at this point.
I can also see the controller as possibly playing a part. (The more gently the disengagement, the more likely for clutch to stick?)
I can also see why lifting the bike and turning the wheel by hand might possibly (in some circumstances) free the clutch because the motor is stationary at this stage and turning the wheel by hand possibly accelerates the wheel momentarily more than when on the ground.
I can see this as a difficult discussion, as even without the clutch sticking, e-bikes without power are slower and heavier, and definitely feel that way once you have become accustomed to the power.