I think its a "judgement" call for anyone, when on what is an expensive e-bike motor, stuff is put together with sticky tape and/or glue, to me that is not quality. I take it as a warning to buy from a different manufacturer.
I feel it shows intention to deceive, and to maximise profit.
Some years ago, when I was first thinking of replacing my first e-bike, I was looking at the online "tales of woe" about Bosch motors on e-bikes, as I was interested at the time.
Then I saw the prices, plus I spoke with some owners here near to where I live. I was not impressed, though some had no problems, but they were the "Sunday morning on nice days bikers...."
Remember, I was using many times daily, a cheap e- bike, that I bought secondhand for €200 from a friend of mine, that gave far less trouble (basically nothing), than some were experiencing with Bosch products, though I did not ever know about the plastic caps problem till this topic mentioned it.
That is basically for me myself, "the final nail in the coffin".
My choice of course, and I am really happy for those who have good experiences with Bosch, but I am never going to become one of their "crash test dummies!"
IMHO, its people like myself, who are e-biking daily, with up to 6 trips a day on all manner of surfaces, that really test any bike to its limits, and it appears that Bosch motors are simply not reliable enough.....
I see no logical reason to buy any mid motored e-bike, though I have heard of far less problems from other makes, Bafang for example. But as I have no idea who has sold the most, that may simply be because Bafang has not got the market share that Bosch has achieved...
But since I saw that all power, both motor and muscle power, goes through the same parts, the chain and gears for example, I see that as a weak link for high mileage users, so nothing anyone can say or do will every make me buy a mid motor bike.
My view of the problems, not in any particular order are:-
1) Price is definitely OVER priced! As someone with Scottish blood, I am quickly put off is there is no user advantage to a high price.
2) Motor guarantee is for the company, not the customer
3) LSB is restricted in what it may do for the customer, many wait for up to a month for repairs and service from Bosch
4) Early motors (still maybe?) have plastic gears in them, that are/have been prone to catastrophic failure, possibly due to heat build up on hot days someone said to me, but many have had them fail if you look in the German press reports.
5) As mentioned, high wear rate on chain, and possibly other parts associated with it, the chain gears for example
6) Firmware is not "adjustable" in many areas for the customer, and has been a source of irritation to many customers, to put it mildly
6) Weight of bike is high, which will make it less attractive for women riders, getting it on and off car carriers.
7) On both of the bikes I have owned, if the chain broke, but I still had power in the battery, I could get home in one of two ways. a) using the throttle, b) pedaling in air, which on both bikes fooled" the electronic" into driving me home. If the highly stressed mid motor chain broke, I would be walking if I could not repair it at the roadside!
8) The number of special tools needed for most work on the motor!
I have looked on the German internet, and anyone who can understand a smidgen of German, can see and hear what the varied problems have been, though basically, all the various Bosch versions!
On both my rear hub motor bikes I have never ever had a motor problems of any sort - NOTHING! So I do not know what is in there......That's how it should be!
regards to all
Andy