This is my 1st post and sadly not a happy one.
Short summary. Discovered fab ebikes, brought 1 and paid extra to upgrade to the Nyon.
Now realised have dropped a huge clanger!
I have owned the bike and Nyon about 10 days now.
I have the Bosch connect set up on PC. Iphone sorted and connected. That's the only good news.
Issues...from new. Despite wifi connection and USB confirmed, the system will not update.
Error message appears every time.photo above. What is 'offboard'? No one I ask knows.
Note, wifi and USB are connected and confirmed at this stage and full bat power on bike.
Others things...
New gpx file loaded and conformed. On the ride, no directions given...useless!
Brought new Polar H7 heart monitor today. Tried several time to get the blue teeth to find it. No chance.
Note, again full wifi etc all connected. I am stood next to the bike. So, now no updates, no directions and no heart beat. Is this unit lost and deceased I ask myself? Lol
If it wasn't for the extra cost I spent I would laugh.
To add insult to injury, the Bosch experts I contacted didn't want to know. One said, as I didn't buy from him, basically, not his problem.
Managed to find a contact online that was in north USA. Wrote and explained. He gave me Bosch UK.
Nothing, not a thing.
In desperation I wrote back to the guy in the USA and asked him to kindly forward my email to the powers that be. I know it's wasting my time but it made me feel like I was doing something...in conclusion, I am expecting a carrier pigeon soon to fly over head and leave me a message as that's how I feel right now, truly pooped on from a great height and nothing to kick back!
Bosch... This is totally pants.
The Polar H7 hooked up immediately to that silly iphone health app. I was stood next to your Nyon and it can't find a thing.
The garmin I used in my walking days in the middle of nowhere always got me there and back, 100% every time. It isnt hard.
You need to buck up and listen to all the people who have like me, foolishly brought this and are extremely dissatisfied.
Phew...I feel better now ....matron, is that Anger Management film ready now
And finally, now that is out the way, if anyone can help with the 'offboard' thing, a huge thank you in advance.