Bosch CX Motor Initial Service Indicator

[Doomanic]

What do they actually do for an eBike service?

 

[KTM Bike Industries UK]

What do they actually do for an eBike service?

same as they would do on a normal service I'm sure. Check for cable stretch, pad wear, loose bolts, tyre pressure etc etc. Then on a Bosch eBike they'll also run a software update and print out a useage report so you can see how you've been using the bike. 1st service is generally a chance for the shop to check the bike over and make sure you're ok.

 

[Doomanic]

Thanks, it’s the e specific bits I’m curious about. Is there any way of checking what service interval has been set?

 

[KTM Bike Industries UK]

I'm pretty sure almost all the service won't be eBike specific... the eBike parts don't need servicing.

You can check the service interval when the bike is plugged in, I'm not sure there is any way to do it yourself... other than simply phoning the shop you bought the bike from and asking them.

 

[Barrio Barranco]

My one has been on for a while, comes on when you turn it on. I thought it was something you could remove yourself - My van comes up with "Insp" every 20k but just have to hold down the odometer/trip button, turn on ignition and wait 10 secs and it goes away til next 20k.
I'm not taking mine to a shop. This is something that should be able to be turned off or on, and any intervals set by the user not a shop.....££££££££
It's insulting to many peoples intelligence and I hate useless idiot lights, seatbelt bleepers, things to tell you to change gear(Feckin Bosch has this!!! Can it see the hill starting in 50m? No....!!)

 

[alexa]

We have it set up for the first two free services (the first free after a month of purchase, and second free six months from purchase) for our customers. Then every 3 months or so. It's nice to see the bike come back in and we do a quick check to make sure it is running fine (pumping tyres, lube etc) and update the software. Since they bought the bike from us it is all free anyways and helps build the relationship.

It is a really useful tool for dealers I think. The most recent case for me, the customer has been running with pretty much no pads in the brake and started to damage his rotors! Not all people who ride ebikes are enthusiast like people on here and just use it for a mode of transport, which means they don't take as good care of their bike as they should.

 

[vfr400]

We have it set up for the first two free services (the first free after a month of purchase, and second free six months from purchase) for our customers. Then every 3 months or so. It's nice to see the bike come back in and we do a quick check to make sure it is running fine (pumping tyres, lube etc) and update the software. Since they bought the bike from us it is all free anyways and helps build the relationship.

It is a really useful tool for dealers I think. The most recent case for me, the customer has been running with pretty much no pads in the brake and started to damage his rotors! Not all people who ride ebikes are enthusiast like people on here and just use it for a mode of transport, which means they don't take as good care of their bike as they should.

That sort of servicing is great for people that haven't a clue about bicycles, who can't see or feel when their brakes have stopped working or when their tyres have gone flat. Taking in your bike to a dealer for service is a real pain for most people, and it's my biggest single consideration when I buy a new vehicle. Be careful, what seems like a good idea to get people back in the shop might actually put them off buying.

Luckily, for most of us it's unnecessary. In 6 years and 6000 miles, the only servicing my bike has had is the chain oiled, tyres pumped about every six months, front disc pads replaced once, the chainwheel and chain replaced, and it's been cleaned about four times. The only failure in service was a gear cable, but I was able to continue my journey using the front derailleur for high and low gears with full assist from the motor. That doesn't include the damaged motor cable when the bike slipped over on ice.