A very simple thing to try is fitting another display at the shop. or perhaps they already did that? a display is only about £80 off ebay if it is the display that is the issue.I went to the place I purchased it from Which is the only one local to me and explained what it was doing. They said it will be an expensive fix such as new motor or battery £500-£600 minimum and best to get a new one.
£70 https://www.ebay.co.uk/itm/BOSCH-Intuvia-Display-Brand-New-Anthracite-For-Performance-Line/163765893016?epid=7033707919&hash=item2621353798:g:4zkAAOSwa55cUdgl
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