phillUnlike in the Volt thread... Ilkley Cycles may not be totally up to speed compared to the more specialized outlets, but in this case they are really making an effort to sort this out and I have to credit them for this...
It would have been so easy for them to say, sorry mate but its knackered..
Not referring to Volt bikes here , just the specific dealer mentioned in the other thread.
When you buy a product it should be covered under EU sales of goods - I can't recall if it's 5 or 6 years warranty - so I wonder if the LBS could claim anything back from the manufacturer bearing in mind the motor only lasted 3 years ??