Bosch battery problem. Is me or the bike?

Artstu

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Aug 2, 2009
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That's not answering my question. My latch pushes in without the key. But when you unlock it with the key the latch moves about 5 mm further in.

If your latch moves the same regardless of if the key is used then there do appear to be two types of latch.
 

Gubbins

Esteemed Pedelecer
I like harmony, it goes hand in hand with so many things!!
I had a big problem .. I use mine every day for a short off road 4 mile post office run, all weathers winter and summer, snow rain hail mud and cow ****! Oooopps, am I allowed to say that? And the lock seized up!:( Took me ages to get it work so I could unlock the battery and clean it all up! Lesson learned there;) my latch is pretty poor
 

Artstu

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Aug 2, 2009
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cow ****! Oooopps, am I allowed to say that?
Clearly not. I'm not so bothered about harmony, I just want the correct information, without any bull ****.

Oh and some kind of acknowledgement when one takes the time to answer a question, a like is good, as long as you actually find the answer useful. Hard to like answers when they're incorrect though.
 
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SRS

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Nov 30, 2012
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I can't comment on there being two different systems having only seen my bike. It seems highly unlikely to me though. Mine can be pushed up a bit, but not fully.
My KTM catch could be pushed, perhaps 1 or 2mm and definitely required a key.
The haibike lock catch can be easily pushed completely back in its housing, it definitely does not require a key when fitting the battery.

Either way, once fitted and latched in the battery will be secure, assuming the lock is such that you do not have loads of battery end float.
 
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Martin@e-bikeshop

Esteemed Pedelecer
Arstu, I am here to give advice. I dont get paid to sit on the forum, I choose to help others out of my own time.

It appears that different manufacturers have been using different mechanisms. In my experience I have seen both 'Abus' and 'Trelock' lock mechanicms on different bikes. Who knows maybe KTM use a different one all together.. Its clear that the older KTM's (Yours & Ians) do seem to use a different lock. But you cant relate this to every bike and infact the newer Active / Performance lines which use different mouldings all together.

Yes on my large range of Bosch eBikes (from varied manufacturers) the battery has always been able to be inserted without the use of the key.

Yours sounds like it does not, so you require the key to re insert, no biggie, just use the key.

Saying things like -
Not surprising you dealers who insist on abusing the locking system on the Bosch batteries have problems.
This is unfair... We would not look to abuse anything, we are here to help. In most situations its the other way round, users have abused the system and we have to clear up the mess.

Just to sum this thread up - All of mine can be re inserted without the use of the key. As many other have stated here. But some dont..

Lets keep the focus of the forum a nice place to be and continue to help, guide and assit others.

The original post of this thread has been answered, so lets leave it there ;)

Happy eBiking
Martin
 

Artstu

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Aug 2, 2009
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Arstu, I am here to give advice. I dont get paid to sit on the forum, I choose to help others out of my own time.

It appears that different manufacturers have been using different mechanisms. In my experience I have seen both 'Abus' and 'Trelock' lock mechanicms on different bikes. Who knows maybe KTM use a different one all together.. Its clear that the older KTM's (Yours & Ians) do seem to use a different lock. But you cant relate this to every bike and infact the newer Active / Performance lines which use different mouldings all together.

Yes on my large range of Bosch eBikes (from varied manufacturers) the battery has always been able to be inserted without the use of the key.

Yours sounds like it does not, so you require the key to re insert, no biggie, just use the key.

Saying things like -


This is unfair... We would not look to abuse anything, we are here to help. In most situations its the other way round, users have abused the system and we have to clear up the mess.

Just to sum this thread up - All of mine can be re inserted without the use of the key. As many other have stated here. But some dont..

Lets keep the focus of the forum a nice place to be and continue to help, guide and assit others.

The original post of this thread has been answered, so lets leave it there ;)

Happy eBiking
Martin
Of course if there are indeed at least two types of lock I owe you dealers and the poster in the other thread who adjusted the catch to allow key-less battery fitting an apology. Although given the description in the other thread about the adjustment I remain unconvinced.
My original question remains unanswered in regard to the additional movement of the catch whilst using the key as opposed to without it.

Like you I don't get paid to try and make sure others get the correct information.
 
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Artstu

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Aug 2, 2009
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There is nothing wrong with my battery holder. All of the Bosch powered machines at Emotion EVC are the same, not requiring a key to re-fit the battery. There have been no battery locking revisions on the Bosch system.

It's your battery holder that is not working correctly, easily rectified using the procedure outlined above by Martin. A couple of the first KTMs arriving in Swindon required this adjustment, which I attended to without the showroom manager even knowing.
Just bringing this post over, for clarity regarding the adjustment I mentioned in the post above.

and no battery lock revisions.

the mystery continues...
 

Artstu

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Aug 2, 2009
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Obviously, turning the key retracts the latch, but both are spring loaded, so the key and latch return to the start point when the key is released.
Ah ha, my lock remains open with the key in, it needs the key turning to lock again, no spring acting on the key barrel.
 

Paws

Finding my (electric) wheels
Jan 13, 2014
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I was wondering if any of you noticed an increase in battery rattling when riding the bumps? It's been a 1500 km / Active 2014 / Abus lock and I seem to be more aware of any unusual sounds than ever before.
Anything to tighten or duct tape? :)
 

EddiePJ

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Jul 7, 2013
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Out of kindness to the lock, I always use the key method, but even with careful adjustment of the mount system, I still find that the battery rattles slightly, so I frequently just use a cable tie to hold it tightly in position.