Hi, this is the first week that I've been using the Mistral for commuting and can report that it really does take the pain out of the hills, I tackle gradients of around 10 per cent here in Birmingham, with some very much steeper (but shorter). I'm 5 foot 8 inches tall, weigh 65 kilos and the bike fits me fine.
I'm having to adjust my riding technique; at first I was getting carried away with the electrical assistance and reaching quite high speeds (25mph is my best yet) but this negated the point of arriving at work not hot and bothered, so now I'm letting the battery provide more of the effort. With regards to the battery, the twelve mile hilly round trip I make barely touches it (down from five lit LED's on the meter to four!) so a recharge in the evening takes about 1-2 hours.
The bike is pedelec only and has three modes: Off/Economy/Sport. To be honest the bike is a bit heavy to ride far without assistance, I stay in economy mode. Sport gives more oomph, but I don't know what it does to the battery. You have to use the gears like a car and change down at junctions otherwise it's quite hard to pull away in anything above third. A quick dab on the brakes gives an amusing affect: you seem to get an extra bit of propulsion momentarily when you let go, useful when negotiating traffic islands.
With regards to quality, everything seems well enough made for the price, similar in fact to my unassisted Dawes hybrid languishing in the shed which cost me £350 about five years ago. Assembling the bike requires a bit of heft though. I've replaced the knobbly tyres (quite a job with the rear wheel, but not impossible) with puncture resistant road tyres (much better) and the saddle too, which was more suited to female anatomy.
The front forks judder slightly if you use the front brakes only, but this doesn't happen if you use both front and rear brakes simultaneously.
The only problem I've had so far is with the dynamo for the lights, I think I might replace that with one of better quality.
Customer service? Synergie have always been helpful when I've given them a call, so no complaints there.
It's still early days, but so far so good for the Mistral. Lots of fellow cyclists seem to be intrigued by it and I get quizzed about it frequently!