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Battery problem

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So, my ebike won't turn on as it's getting no power.

 

My battery, which is of this type (below), appears (I will admit to not being an expert here) to have a problem with the on/off switch in that it illuminates for a few milliseconds as the button is depressed, but doesn't stay on. There is also no voltage reading at the power terminal.

 

http://g04.s.alicdn.com/kf/HTB1MFV6FVXXXXXGXXXXq6xXFXXXK/221513156/HTB1MFV6FVXXXXXGXXXXq6xXFXXXK.jpg

 

Any suggestions as to what I should do next to determine where the problem is as my electrical knowledge is poor at best?

Does the switch latch in and out, or does it just spring back? You are pressing it far enough in?
  • Author
Does the switch latch in and out, or does it just spring back? You are pressing it far enough in?

 

The centre of the button is recessed in the on position and returns to flush with the outer ring in the off position

The only thing you can do now is open it up to find the problem. when you get it open, please show us a photo of the BMS.
how about emailing the supplier and ask for advice? they may have a repair centre in Europe.
  • Author
The only thing you can do now is open it up to find the problem. when you get it open, please show us a photo of the BMS.

 

Photo 1

 

Photo 2

 

d8veh, if you need any different angles or close ups let me know

One from further out would be better so that I can see the whole layout.

 

Which connector does the switch go to?

 

Is photo 2 the USB module? Is that red LED on all the time or does it go off with the switch?

  • Author
One from further out would be better so that I can see the whole layout.

 

Which connector does the switch go to?

 

Photo 3

 

Photo 4

 

Is photo 2 the USB module? Is that red LED on all the time or does it go off with the switch?

 

Yes, and on all the time.

That's weird. It woild flatten the battery if you didn't charge it for a long time. Can you see it from the outside of the battery?

 

Try shorting the switch, which I guess is the pins with the white and yellow wires. With it shorted, check the voltage on the output.

  • Author
That's weird. It woild flatten the battery if you didn't charge it for a long time. Can you see it from the outside of the battery?

 

No, it surprised me too.

 

Try shorting the switch, which I guess is the pins with the white and yellow wires. With it shorted, check the voltage on the output.

 

Not 100% sure where you wanted me to short the switch so exposed the terminals on the switch and stuck a small bolt between them. Still no reading on the output.

 

P.S. USB socket provides power but battery indicator light on side of case shows 1 of 4 LEDs.

Have you charged it up yet?
  • Author
I charged it before I posted this thread. Do you mean differently?
No, but if it's only showing one light, it implies low voltage. Can you measure the voltage between the red and black power wires from the cell-pack where they attach to the BMS?
That's probably why it's not switching on. Try and charge it up to 42v.
  • Author

OK, I'll stick it on charge again.

 

How long do you suggest I leave it for?

Until it reaches 42v and the charger goes green.

You need to check the charger output voltage, which should be 42v.

 

Next, measure the voltage on the charge socket, which isn't easy. I do it with a spare jack plug that has just two empty wires attached to it. If it shows zero volts, you need to follow the wires from the charge socket to the BMS. Measure again on the BMS and check any fuses along the way.

  • Author

The charger went red for a while, but has now returned to green.

 

I'll leave it overnight and then do as you suggest

  • Author
You need to check the charger output voltage, which should be 42v.

 

41.6v

 

Next, measure the voltage on the charge socket, which isn't easy. I do it with a spare jack plug that has just two empty wires attached to it. If it shows zero volts, you need to follow the wires from the charge socket to the BMS. Measure again on the BMS and check any fuses along the way.

 

The charge socket did show zero. I followed the wires from the socket (two red & two black) back to a terminal on the BMS (see below). There were no fuses between the socket and the BMS.

 

I tested the voltages between all combinations of the pins the red and black wires went to and again, zero.

 

Photo

Did you try unplugging and reconnecting that connector. When it's out, check the voltage between one red and one black pin. If still zero volts, the charge mosfet is switched off for whatever reason,
  • Author
Did you try unplugging and reconnecting that connector. When it's out, check the voltage between one red and one black pin. If still zero volts, the charge mosfet is switched off for whatever reason,

 

Yes I did, and still zero.

 

Apologies, charge mosfet? What does that mean, and is that it for my battery?

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