apple crap

soundwave

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Woosh

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in cases like this, independent repairers are godsend.
The alternative source for spares is scavenging from broken machines.
 

tillson

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There are some very good independent repairers around. These people re-soldered the video port onto the main board of my iMac after I ham-fistedly broke it off whilst fitting a SSD. I have no affiliation to the company, just a very good service and a good price for the repair.

An SSD is a worthwhile upgrade by the way. My 2010 iMac runs very quickly with one fitted. Its an easy DIY job if you are careful!

http://www.custardfactory.co.uk/directory/fix-my-broken-mac/
 
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Danidl

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It looks to me that this groups problem is that of very early adopters, where there are as yet no spare parts, no junked machines and no staff qualified to repair.
 
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Ducknald Don

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Seems like a lot of drama about nothing, I you went and wrapped your car around a lamp post I expect the manufacturer would refuse to repair it and tell you it is a write off.
 

soundwave

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there are no authorised imac pro certified techs to fix it, the parts are there but they will not release them until someone has done the course that does not yet exist.

so any warranty problems will mean a hole new imac for a duff psu ect.

given the price this is outrageous, and i had a 5 grand mac pro that was not fit for purpose ill never buy apple products ever again.
 

oyster

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An SSD is a worthwhile upgrade by the way. My 2010 iMac runs very quickly with one fitted. Its an easy DIY job if you are careful!
My goodness, it is a worthwhile upgrade. However, at least one model of 21.5" iMac can be problematical. We first replaced the hard drive when the original failed - that was a time to hold my breath as it was much newer and more valuable. Having done the hardware, we realised that the original drive was a bit of a special - and with a bog standard version the cooling fans ramped up to maximum after a few minutes.

There is a software fix for this - which worked.

When we realised how effective an SSD would be, we fitted a Samsung Evo. (Needed a mount adaptor as the original was full size.) The software carried on working - we assume. Performance leapt.
 

soundwave

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and dont forget there battery saga of slowing down the ios the older the batt gets my sisters is knackered just over the 12 months warranty no app will fix the batt fkn thing runs so hot you cant even use it yet needs to be sent to Bristol to even fix it via apple certified store as no 3rd party will touch it :rolleyes:

https://www.huffingtonpost.co.uk/entry/apple-ios-113-update-find-out-if-your-iphones-battery-needs-replacing_uk_5ac375fde4b04646b6462243

https://www.forbes.com/sites/amitchowdhry/2018/04/22/macbook-pro-battery-replacement/#2f9caf107aa6
:rolleyes:
 

Danidl

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That sort of problem with batteries can occur with all vendors. I had a Sony Xperia and one two sepeatse occasions it got very hot and refused to charge went intonation red light mode. . Unfortunately it was one of the early non opening ones...
 

tillson

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My goodness, it is a worthwhile upgrade. However, at least one model of 21.5" iMac can be problematical. We first replaced the hard drive when the original failed - that was a time to hold my breath as it was much newer and more valuable. Having done the hardware, we realised that the original drive was a bit of a special - and with a bog standard version the cooling fans ramped up to maximum after a few minutes.

There is a software fix for this - which worked.

When we realised how effective an SSD would be, we fitted a Samsung Evo. (Needed a mount adaptor as the original was full size.) The software carried on working - we assume. Performance leapt.
I’ve heard of the software fix for the fan issue. When I installed my SSD into a 29’ iMac I left the HDD drive in place and now use it only for large personal file storage such as video etc. I removed the DVD / CD drive and put the SSD in that bay using a chassis which I bought. I was able to carefully remove the temperature sensor off the DVD drive and re-attach it to the SSD, which means I don’t need the software. I’m not sure if it’s possible to do this on later models than mine.

I suspect that Apple deliberately complicate this upgrade to stop people from easily and cheaply extending the life of their computers. My suspicions are heightened by the fact that Apple have made the process more difficult with each release of the iMac model.
 

Wicky

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With the imac you get what you pay for and its sleek styling & compactness which limits upgradability / repairs. Hence why I stick with a relatively ancient Mac Pro tower running latest OS and both SSD and conventional HDs. 500 GB SSD has OS and apps while all my files are on 3 other internal HDs.

Refurbished base Mac Pro models can be had quite cheaply https://macbank.co.uk/product-category/mac-pro/mac-pro-51/

https://www.lifewire.com/setting-up-fusion-drive-mac-2260165



As for the original post - if they broke it then best buy a new un or work round it and simply plug in an external monitor.
 
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Danidl

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Seems like a lot of drama about nothing, I you went and wrapped your car around a lamp post I expect the manufacturer would refuse to repair it and tell you it is a write off.
On the other hand, if you pranged your car so that you damaged the front wing and holed the radiator, you would expect to be able to purchase a new radiator, even for a brand new model. That is the situation those guys are facing. You might be expected to pay for it, but you would be supplied..
 
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Ducknald Don

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there are no authorised imac pro certified techs to fix it, the parts are there but they will not release them until someone has done the course that does not yet exist.

so any warranty problems will mean a hole new imac for a duff psu ect.

given the price this is outrageous, and i had a 5 grand mac pro that was not fit for purpose ill never buy apple products ever again.
Except it was only released a couple of months ago so for normal people it isn't a problem. As I said before it's all drama.
 
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soundwave

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normal ppl dont buy 10-15k computers that cant yet even be fixed under warranty buy any apple store:rolleyes:
 
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Wicky

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normal ppl dont buy 10-15k computers that cant yet even be fixed under warranty buy any apple store:rolleyes:
They dismantled it and fess up they dropped it - so not surprising Apple won't fix it - it's in the first few seconds of the clickbait video you originally posted.

@1:06



Shouting that "Apple REFUSED to Fix our iMac Pro". Perhaps they should have thought of the consequences of taking it apart before starting.

Apple are pretty good with fixing things even outside of warranty if it's a manufacturing / design defect - I've know them replace leaky Power Mac G5s (liquid-cooled) years out of warranty, with brand new Macs.

http://www.xlr8yourmac.com/systems/G5_coolant_leaks.html

(From Nov 13th, 2010 mail and Dec. 7th follow-up)
"My Dual 2.7 G5 just went down. I followed the advice on your page and contacted AppleCare. It was escalated to a safety specialist when I mentioned concerns over the electrocution hazard. I was told I'd get a phone call back in a few days regarding Apple's resolution. The next day, I got a call back advising me to bring it to the nearest Apple store or repair facility, and the repairs would be free under an "exception code" noted to my serial number. I dropped the machine off today (at a NYC Apple Store), and the Genius Bar wrote up an estimate for $3,185.76 in estimated repairs, with $0.00 due (free). They advised me that it's standard for Apple to try to fix the machine, but with the cost to repair exceeding the cost to replace, Apple may simply provide me with a new machine free. We'll see what happens, and I'll update you with information as I hear more. I have both a Case ID number and Repair number I can provide, after I get resolution.
(And a later follow-up mail on Dec 7th, 2010)
Just an update... today I got a call from my local Apple Store, and they've opted to REPLACE the machine at their cost, with the base model MacPro ($2,499 one). It took 3 weeks to get to this point, but I'll be walking away with a new machine free. I've opted for the 8-core, so I'll be paying the difference ($1,000).

it's pretty amazing to me that the machine is replaced free, 5.5 years after purchase. Your page was invaluable to me in gathering the information for Apple to have a successful outcome.
Thanks, Mike I."
 
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soundwave

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they never said they wont fix it and they can order the parts but unless someone has had the imac pro training to fix them then the parts cant be released.


good enit lol:rolleyes:
 

soundwave

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"Apple REFUSED to Fix our iMac Pro because no one has been trained to fix them yet"
 

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