Yes, this is the replacement wheel which for a short time had all 7 gears working. Because this hub had been ok. unlike the original hub which was always faulty, Lloyd at 50 cycles thought the problem must be other than the hub itself.
Am I right in thinking that it was only after changing the sprocket on your bike that you lost 6 and 7 gears?
At present, my local bike shop are going to talk to Lloyd directly - they believe I have another defective hub as they can find nothing wrong with the rest of the gear change mechanism.
No, 6 and 7 gears were definitely working after the sprocket was changed. Actually the external mechanism is extremely simply and you should be able to see the cable rotate the cassette pulley and that is connected directly to the internal hub assembly. The only problem could be that cassette pulley is not located onto the hub. I have had mine to pieces and it is definitely located and turning the hub internal gear assembly so there is a problem with the internals. I am beginning to think that either there is a faulty batch or they are very, very fragile (being a shimano product this seems very unlikely).
I have tried to be very gentle with the gear change i.e. not turning the pedals when changing gear, but there was a problem with the outer cable jumping out of its housing but it shouldn't have caused any problems. So much for less maintenance with a hub gear system.