Advice needed- where do i stand? , 52v battery problem.

[FIFO71]

My battery looks exactly like the one in the above picture ( 52v 17ah) LG cells

 

[FIFO71]

Took a few pics of the switch area inside the battery, I've sprayed electrical contact spray under the hot melt glue where I think the switch is and also attacked it from the outside then pressed the switch on and off about 20 times to work 8t in.
Then it worked fine once fitted back on the bike, only time will tell how long it keeps working for.

 

[Nealh]

Switches on Page 6 & 7 in the link.
Motor cable,anderson PP connector,XLR connector,air connector (topbikekit.com)

 

[Deleted member 33385]

Hi,
Thanks for the replies and I assure you I'm a real person with a real problem.
I deleted my original post and comments as I got hit with a bit of paranoia.
The company I ordered my kit through are based in the UK and as I said in the comments I deleted have been very helpful so far.
My paranoia was that he may be a member of this site and may take this as a personal attack on him despite him trying to help me through various messages and phone calls.
I'm nieve enough to hope that by giving me permission to open the battery he will still honour the warranty ( I have this in a text message in writing).
I've tried what he said to do and the initial tests look promising, how long the spray keeps this working I don't know, is this something I will need to keep doing regularly to ensure the contacts on the on/off switch keep working?
He has offered to reimburse me the postage costs to send him the battery through UPS so I may take him up on this if the switch starts to become faulty again in the near future.
What do you guys think i should do going forward?
I have no idea how to fit new switches so that isn't an option for me.
Thanks

I think you should get use dto the idea of fixing it yourself, and learn to solder, because after the guarantee is up and otherise, you're on your own - and if you send it away for a month and a half, that's time you can't actually use the darn thing you have paid for!

 

[Surf_Wonder]

If you have communication proof regarding the bad workmanship contact your bank and open a 'DIRECT DEBIT INDEMNITY CLAIM' citing that there was no way that you could have opened a claim before now... say NOTHING about opening the battery and let them know returning it would incur too much expense.

There's no time limit with DD indemnity (refund).

Direct Debit Indemnity Claims | What Do You Need To Know?

The Direct Debit Indemnity scheme allows Payers to reclaim Direct Debits taken without authorisation. Learn more here.

cleardirectdebit.co.uk

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