2 years on with the TSDZ2....

[Woosh]

oh.. that was painful...
Thank you for doing the test and the video.
It can't be easy to do both at the same time.
I've asked Andy to give you a call later to sort out the blue gear.

 

[vidtek]

oh.. that was painful...
Thank you for doing the test and the video.
It can't be easy to do both at the same time.
I've asked Andy to give you a call later to sort out the blue gear.

Hope you had a good belly laugh at my expense.....

 

[Woosh]

I would never do that. You are our customer.
It's difficult to diagnose correctly a clunking noise from a few seconds of video compared to diagnosing other faults because of the long list of possible causes.

 

[Nealh]

Hope you had a good belly laugh at my expense.....

Why?
It posts like this and hopefully later a conclusion with sorting it out that will be of use to others with a similar issue.
New issues that arise have to start with someone having a problem, I expect on ES there may be a massive thread with your issue but it is a case of wading through start to finish to find a fix.

 

[vidtek]

Why?
It posts like this and hopefully later a conclusion with sorting it out that will be of use to others with a similar issue.
New issues that arise have to start with someone having a problem, I expect on ES there may be a massive thread with your issue but it is a case of wading through start to finish to find a fix.

Neal It's just comical to me watching it-the 17-year-old in my head watches the silly old fart in a 70 year-old body huffing and puffing up a hill trying in vain to get started-maybe I just have a warped sense of humour!

 

[Woosh]

New issues that arise have to start with someone having a problem, I expect on ES there may be a massive thread with your issue but it is a case of wading through start to finish to find a fix.

I am not sure that the clunking noise comes from the motor because it happens even when the OP is riding on a flat road, without power.

 

[vidtek]

Chatting to Andy earlier, he says it could well be the rear wheel hub as I told him I think the noise seems to be coming from behind me. I can also feel it through my backside on the seat post. When the rain finally stops here in sunny Bournemouth/Poole I'll pull the wheel off and investigate, maybe take it to the bike shop.

 

[Woosh]

if you have another rear wheel, it's worth to give it a try.

 

[vidtek]

I took this today at this location: https://www.google.com/maps/@50.7208751,-1.842935,3a,75y,112.09h,90t/data=!3m7!1e1!3m5!1sNvTRXN_LMq8AKycf8ihDQg!2e0!6shttps://streetviewpixels-pa.googleapis.com/v1/thumbnail?panoid=NvTRXN_LMq8AKycf8ihDQg&cb_client=maps_sv.tactile.gps&w=203&h=100&yaw=122.65669&pitch=0&thumbfov=100!7i16384!8i8192

This video:https://mega.nz/file/1953iYBJ#FlvCODfiuiZAFDX5lIdWLRefzIpIxr9p1lp1cFoNbTg

 

[vfr400]

Did you see this:

TSDZ2 pinion gear cover friction

Few people have reported wear on pinion gear cover caused by chain ring. This time it has worn away up to the point of crack formation. I have been advised to replace the whole cover, but eventually it will lead to same outcome though. Another solution is to apply some JB weld for plastics. On...

www.pedelecs.co.uk

 

[Woosh]

That shouldn't happen, the chainring shouldn't touch the plastic case.
I suppose it's worth taking a look behind the chainring.

 

[vidtek]

if you have another rear wheel, it's worth to give it a try.

No I don't. Unfortunately the chap who runs the charity cycle shop "Hope to Cycle" (where I bought the reconditioned bike)has just had an operation on his hand and the shop will be shut for 6 weeks.
I will pull it off and maybe take it to another bike shop see what they have to say about it.

 

[vidtek]

Found the cause of the clunk. I took my rear wheel off and gave it to another bike shop after Andy/Tony at Whoosh checked my TSDZ2 motor out in their workshop and announced it was ok. The mechanic discovered the axle was eccentric. When he spun the wheel it became obvious that was the issue. He replaced the axle and my bike is once again like new.

 

[Bikes4two]

• Well done @vidtek for getting to the bottom of the clunking noise which turned out to be nothing to do with the TSDZ2 after all.
• As a new TSDZ2 owner I was drawn to your post by the title and until the very end of the thread I was wondering about the durability of the motor, but any reservations I was having were of course unfounded
• Maybe for the sake of others like myself you could (a) edit the initial post to clarify that the clunk wasn't anything to do with the motor, and (b) once you've recovered your puff, finish off your review.

Cheers, B4t

PS - hats off to all at @Woosh for customer service.

 

[Woosh]

BTW, a new batch of TSDZ2 should arrive in February.
It takes a long time to get anything out of China.

 

[Bikes4two]

BTW, a new batch of TSDZ2 should arrive in February.
It takes a long time to get anything out of China.

Heck, that's a hell of a wait - I was beginning to wonder if you'd dropped the TSDZ2 from your product line.

Anyway whilst you're there .......... you've probably noticed that loosening cranks on the TSDZ2 is not an uncommon report on this forum - is this something you've come across in your experiences with them?

The installation manual says tighten to 40nm but most folks probably don't have a torque wrench nor tool bit for the job - do you have any particular tips for keeping the little beggars tight?

Many thanks B4t

 

[Woosh]

the left crank will always gets loosened much more easily than the drive side crank because of the torsion through the bottom bracket shaft.
Just make sure that you use a long handle 8mm to tighten it and do it well.
I use this economical but reasonably good tool from Icetoolz:

IceToolz L Hex Key 8mm Allen Key Cycle Tool 35V8 | eBay

Find many great new & used options and get the best deals for IceToolz L Hex Key 8mm Allen Key Cycle Tool 35V8 at the best online prices at eBay! Free delivery for many products!

www.ebay.co.uk

If it keeps loosened, you may have to buy a new crank.