Sorry, I didn't make myself clear enough in my very first reply about swapping over the the bases of the battery packs, which is what I meant. Still, you have a use for the 15Ah pack, so it's not a dead loss. It's always good to have spare battery packs, eg if you go on long trips, or take your bike on a camping holiday, so don't feel bad about it.@WheezyRider That's an idea! We hadn't thought of swapping battery bases around.
This could be a possibility for the future. At the moment, we don't want to 'mess' further esp as bike electrics are new territory. Also, both the bike and battery are new, delivered just 2 weeks ago, and both have warranties we don't want to invalidate.
We've learned a valuable lesson that the seemingly-generic batteries aren't quite as generic or interchangeable as first thought and it seems to be pure luck that those I've bought cheaply on eBay have fitted all of the bikes I've used.
Before making any further modifications, we've concluded it is probably better to wait a year(ish) before making any obvious adaptations just incase there is a warranty issue. This is based on earlier experience where I had 2 bikes which needed to be returned due to electrical issues - without any battery changing I hasten to add!
@pentiumofborg A future option could be a modification of a slightly oversized pannier rack already fitted, intended for 26-29" wheels whereas the bike's wheels are 24". Both this and a chunky mudguard have already been modified to fit.
In the meantime, I will be using the eBay Silverfish battery on my Oxygen bike because it is more economic than returning it at huuuge expense. I didn't really want a 4th battery but it could be useful for hilly socially-isolated rides if Covid continues through the summer. I note your (@WheezyRider ) observation re the Silverfish case weight but as I'm only 52kg myself, weight really isn't an issue and there's plenty unused payload on my bikes!
Thanks to all for your suggestions.
After a year or so, you may get to the point where you want to experiment more with things...