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Hi, the bike was bought last June! Don’t have a meter, the lights on the actual battery say 20% but when you press the button for 5 seconds all the lights on battery come on for about 5-10 seconds then goes back to 20%. The handlebar display shows full! Appreciate your help and advice please.

Please help! My Pendleton bike showed full charge, l have used the bike and it now shows 20% charge, l gave plugged it in, charger was red and in the morning it was green! But my bike still indicates only 20% charge? Why doesn’t it show 100%?