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Hi I have tested battery and it is well below 24. I presume it must be the battery at fault. Buying them is mind boggling!! Mine has 2 slots 24v10ah. Can you tell me please where is the best place to buy one from. Thank you so much for your help it is very much appreciated.

Fantastic thank you for replying so promptly, I am so eager to get out riding. I’ve been poorly and need to build my strength up. I really need full assist for hills at the moment. Where is the controller on my cyclamatic? Do you know? My friend is testing the battery tomorrow for me. Perhaps...

Thanks for the reply. There is a red light on but the orange and green isn’t working. Fully automatic isn’t working but pedal assist is. Is it a battery meter we need to check that the battery is charging properly . It is 24 v lithium ion battery 24 v 10AH. Thank you

Hi I have bought a second hand cyclamatic the step through bike. I knew there was a problem with fully automatic Also the lights do not work on the handle bars. What do you think this could be. I’m a complete novice. Would you say the battery or a fault with wiring. Thank you all in advance...