I might add that I purchased the bike over the phone and not through the companies website I was never given any Terms and Conditions either before or after the sale
I would advise any potential online purchasers to examine the seller's terms conditions some give you 365 days to return such as Chain Reaction some such as Ebikeshop leave a lot to be desired.
In this day and age of internet selling dealers have to give good and Honest Customer service.
Those who don't cannot expect to stay in business for very long.
I am thinking of buying a Haibike Trekking and I am bit confused by the sizing I am 5ft 5 and have been advised to purchase a 48cm bike would this be correct