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Thanks for your reply. Yes, I did check that several times and both wheels are spinning freely. I wondered if it could be possible that the settings for the pedal assist were wrong? Could that be possible?

Hello, I'm new here. I've read discussions for a while and appreciate the information so after trying out my new Wisper 806 torque, decided that this was the place to come and ask for advice. Until yesterday (when my long-awaited Wisper finally arrived), I'd been riding a Popal E-Folt 1.0 which...