Wisper Bike suddenly has partial power

[RichardM]

Please let me know what model you have and the age of the bike.

Hi,
It's a 2017 806 Torque

 

[Wisper Bikes]

Thanks Richard,

Is it the original battery?

 

[RichardM]

Thanks Richard,

Is it the original battery?

Yes, I believe so. I bought the bike second hand a couple of months ago. The person I bought it from had owned it since new. It hadn't been ridden much but the battery had been charged regularly.

 

[Wisper Bikes]

Yes, I believe so. I bought the bike second hand a couple of months ago. The person I bought it from had owned it since new. It hadn't been ridden much but the battery had been charged regularly.

I would imagine that the battery needs replacing I'm afraid.

All the best, David

 

[RichardM]

I would imagine that the battery needs replacing I'm afraid.

All the best, David

After reading up this morning and feared that would be the case. Will my local Wisper dealer be able to test the battery to confirm it?

 

[RichardM]

After reading up this morning and feared that would be the case. Will my local Wisper dealer be able to test the battery to confirm it?

Bike Shop Wales in Penarth, who are Wisper dealers tested the battery and it was in good condition. The problem turned out to be the battery connector. They replaced it and all is good now.

 

[RichardM]

Bike Shop Wales in Penarth, who are Wisper dealers tested the battery and it was in good condition. The problem turned out to be the battery connector. They replaced it and all is good now.

I spoke to soon. The bike was good for a few days, the the problem returned, but worse than before.
The bike is back with Bike Shop Wales for further investigation.

 

[RichardM]

I spoke to soon. The bike was good for a few days, the the problem returned, but worse than before.
The bike is back with Bike Shop Wales for further investigation.

Hopefully sorted now. They replaced the other half of the connector, in the battery casing.

 

[saneagle]

Hopefully sorted now. They replaced the other half of the connector, in the battery casing.

Never connect your battery when it's switched on because that burns the connector.