Wisper Bikes Southampton

Blew it

Esteemed Pedelecer
Jun 8, 2008
1,472
97
Swindon, Wiltshire
A cautionary note to any members attempting to purchase a Wisper 905 from Wisper Bikes Southampton.

Do NOT use the online purchasing form via Secure Trading. If you do, your payment will be processed and you will receive a confirmation E-mail from Secure Trading. However, Wisper Bikes Southampton will NOT receive a copy of the transaction and will be unaware of your purchase!.

You will need to contact Stuart Conway by 'phone and make your purchase directly with him to be sure of a successful transaction.

Also be aware, the Wisper Bikes Southampton online "contact us" form on the website appears not to be working. Which means, after 12 days, I still haven't received my machine.

Regards

Bob.
 

Wisper Bikes

Trade Member
Apr 11, 2007
6,282
2,251
69
Sevenoaks Kent
Wisper Southampton

Hi Rob

Thanks for bringing this to my attention.

Wisper Southampton are a dealer of ours and we always want to hear if anyone is experiencing a problem with any Wisper product or service.

I have spoken to Stuart and the problem will be resolved today.

Best regards David Miall
 

jac

Esteemed Pedelecer
Aug 1, 2007
315
0
hi wisper bikes can you give me address of dealer in brighton

jim
 

Wisper Bikes

Trade Member
Apr 11, 2007
6,282
2,251
69
Sevenoaks Kent
Brighton

Hi Jim Sorry

We don't have a Brighton dealer as yet, but you can buy from us or your nearest dealer who is in Southampton.

Best regards David
 

jac

Esteemed Pedelecer
Aug 1, 2007
315
0
thanks for info its just your web site mentioned brighton but no problem

jim
 

seeker

Pedelecer
Jul 1, 2008
66
0
Hi Bob,

I saw Stuart on Fri(1st) when I went to pick up my 905se sport:cool:
He mentioned at the time that he was having IT problems and could not print me a manual. I have found that in true Wisper friendliness, he is happy to be contacted by phone. He's a nice chap and a pleasure to do business with. I'm picking up my manual today!

Regards,
Seeker
A cautionary note to any members attempting to purchase a Wisper 905 from Wisper Bikes Southampton.

Do NOT use the online purchasing form via Secure Trading. If you do, your payment will be processed and you will receive a confirmation E-mail from Secure Trading. However, Wisper Bikes Southampton will NOT receive a copy of the transaction and will be unaware of your purchase!.

You will need to contact Stuart Conway by 'phone and make your purchase directly with him to be sure of a successful transaction.

Also be aware, the Wisper Bikes Southampton online "contact us" form on the website appears not to be working. Which means, after 12 days, I still haven't received my machine.

Regards

Bob.
 

Blew it

Esteemed Pedelecer
Jun 8, 2008
1,472
97
Swindon, Wiltshire
Hi Seeker,

Many thanks for the advice. Phil Ball, Wisper Service Manager, 'phoned this afternoon. My 905 will be delivered Wednesday, after which, I will make an appropriately longer posting.

Regards

Bob
 

The_Bike_Whisperer

Pedelecer
Jul 30, 2008
30
0
Hi Bob,

Good Luck with your new bike, I have had mine for about 7 days and really pleased with it. Phil Ball will look after you and give any advice needed, a very good after sales service.

John
 

Blew it

Esteemed Pedelecer
Jun 8, 2008
1,472
97
Swindon, Wiltshire
Hi John,

Thanks for the kind words. I'm confidant the 905 will live up to it's well earned reputation.

A more detailed post regarding the rapid response of the Wisper team will follow, after the delivery on Wednesday.

Regards

Bob
 

Wisper Bikes

Trade Member
Apr 11, 2007
6,282
2,251
69
Sevenoaks Kent
Brighton

thanks for info its just your web site mentioned Brighton but no problem

jim
Hi Jim

Just to clear up this point.

We are in negotiation with a dealer in Brighton but he has not taken stock yet. As soon as he has I will drop you a line.

Best regards David
 

Blew it

Esteemed Pedelecer
Jun 8, 2008
1,472
97
Swindon, Wiltshire
A very happy ending.

The original reason for this thread, was to alert any purchasers who, like myself, believed their machines were on their way to them.

It was only after an enjoyable chat with Phil Ball at New Milton, that the alarm bells began ringing. At that time I wasn't even sure if the machines had cleared Customs, when Phil told me they had, then I realised something was wrong.

The next morning, Friday, I 'phoned Stuart Conway of Wisper Bikes Southampton to ask for a delivery date. As a result of the unforeseen glitch in the online purchasing facility, Stuart was unaware that I was still without a machine. Within a couple of hours, Stuart called back and offered to send a machine up the following morning. Unfortunately I was away all weekend and therefore unable to take advantage of this kind gesture. At this point I would like to thank the Wisper sales/service team for their rapid response to this hidden problem, very much appreciated.

Almost two years previously, I had spotted the 905 on Ebay, but at that time I wasn't entirely sure that I would purchase ANY electric bike, so resisted the temptation to click the "Buy it now" button. My retirement in June '07 left me in a huge vacuum, so a couple of near-to-death heavy dual suspension electric bikes were purchased very cheaply on Ebay. Refurbishing these machines to better than new condition gave me the chance to practise my electrical and mechanical skills that I had used during my working life, At the same time, continously following the rapid development of the Wisper 905. The latest revision level seemed to be the mutts nuts, so I decided it was time to join the ranks of the "Wisperers".

The machine arrived Wednesday lunchtime as promised by Phil. First impression is, quite simply, the machine greatly exceeds my expectations. I'm a cautious blighter, so the first couple of rides were around 5 miles. As my confidence in the machine builds, then they will be extended to my preferred 25 mile jaunts. The Wisper is my "posh" bike, and even though Phil Ball assured me the 905 was a pretty tough cookie under the shining paintwork, it will never leave the extensive, smooth tarmac urban routes around Swindon. My rural expeditions will still be the exclusive domain of my two "rough 'n' tumble" long range steel full sussers, but they did have to budge over a bit to make room in the stable for the shiny new thoroughbred!.

Finally, This machine is soooo light!!. With one hand under the junction of top tube/Seat tube, I can easily lift the 905 to waist height, and that's with the battery fitted. Oh!, and thanks for the free "gift", I won't say what it was....they'll all want one!.

Best wishes to all the Wisper team.

bob

Swindon

PS.

Just got back from a quick 6 mile run this morning in between the showers. Now this is Spooky!. As I turned left at a crossroads, I noticed another bike approaching from the right. Only when I stopped at a junction did he manage to catch up and pulled alongside. It was another Wisper! (almost). He explained he had tried to catch me up to see what I was riding but gave up. I'm sure you won't be surprised to hear, it was a CLONE!!. To which I have to add, this is the first electric bike I can pedal continuously at 20 MPH, the gearing is perfect. Thanks guys, the Wisper 905 is an absolute cracker!.

Bob.
 

The_Bike_Whisperer

Pedelecer
Jul 30, 2008
30
0
Hi Bob,

Glad your pleased with the 905Se, I live in North Swindon and enjoy the miles of smooth cycle paths laid during the last few years. I have noticed a number of electric bikes at the North District Shopping Centre.

Enjoy your bike.

Regards
John
 

IzzyB

Pedelecer
Jan 1, 2007
52
0
wisper bikes - your views

I'd be very interested to hear your views on this bike, especially with regard to ease of getting up slopes/hills. And if you have experience of the Ezee Quando, how does it compare (other than not being a folding bike)?

best wishes,
Isobel
 

IzzyB

Pedelecer
Jan 1, 2007
52
0
The original reason for this thread, was to alert any purchasers who, like myself, believed their machines were on their way to them.

It was only after an enjoyable chat with Phil Ball at New Milton, that the alarm bells began ringing. At that time I wasn't even sure if the machines had cleared Customs, when Phil told me they had, then I realised something was wrong.

The next morning, Friday, I 'phoned Stuart Conway of Wisper Bikes Southampton to ask for a delivery date. As a result of the unforeseen glitch in the online purchasing facility, Stuart was unaware that I was still without a machine. Within a couple of hours, Stuart called back and offered to send a machine up the following morning. Unfortunately I was away all weekend and therefore unable to take advantage of this kind gesture. At this point I would like to thank the Wisper sales/service team for their rapid response to this hidden problem, very much appreciated.

Almost two years previously, I had spotted the 905 on Ebay, but at that time I wasn't entirely sure that I would purchase ANY electric bike, so resisted the temptation to click the "Buy it now" button. My retirement in June '07 left me in a huge vacuum, so a couple of near-to-death heavy dual suspension electric bikes were purchased very cheaply on Ebay. Refurbishing these machines to better than new condition gave me the chance to practise my electrical and mechanical skills that I had used during my working life, At the same time, continously following the rapid development of the Wisper 905. The latest revision level seemed to be the mutts nuts, so I decided it was time to join the ranks of the "Wisperers".

The machine arrived Wednesday lunchtime as promised by Phil. First impression is, quite simply, the machine greatly exceeds my expectations. I'm a cautious blighter, so the first couple of rides were around 5 miles. As my confidence in the machine builds, then they will be extended to my preferred 25 mile jaunts. The Wisper is my "posh" bike, and even though Phil Ball assured me the 905 was a pretty tough cookie under the shining paintwork, it will never leave the extensive, smooth tarmac urban routes around Swindon. My rural expeditions will still be the exclusive domain of my two "rough 'n' tumble" long range steel full sussers, but they did have to budge over a bit to make room in the stable for the shiny new thoroughbred!.

Finally, This machine is soooo light!!. With one hand under the junction of top tube/Seat tube, I can easily lift the 905 to waist height, and that's with the battery fitted. Oh!, and thanks for the free "gift", I won't say what it was....they'll all want one!.

Best wishes to all the Wisper team.

bob

Swindon

PS.

Just got back from a quick 6 mile run this morning in between the showers. Now this is Spooky!. As I turned left at a crossroads, I noticed another bike approaching from the right. Only when I stopped at a junction did he manage to catch up and pulled alongside. It was another Wisper! (almost). He explained he had tried to catch me up to see what I was riding but gave up. I'm sure you won't be surprised to hear, it was a CLONE!!. To which I have to add, this is the first electric bike I can pedal continuously at 20 MPH, the gearing is perfect. Thanks guys, the Wisper 905 is an absolute cracker!.

Bob.
Which model have you bought (Eco, City or Sport)?
 

the_killjoy

Esteemed Pedelecer
May 26, 2008
822
226
Has the email link to southampton gone down again ? ~ I have had trouble contacting Stuart
 

Hand Tight

Finding my (electric) wheels
Aug 19, 2008
12
0
Wisper Ireland

Hi Wisper bikes, I live in Dublin - just wondering if you have any dealers or service support this side of the pond?
cheers
Reg
 

Blew it

Esteemed Pedelecer
Jun 8, 2008
1,472
97
Swindon, Wiltshire
Hand Tight

Hi Reg,

Questions on this forum regarding Wisper Bikes are usually answered by David Miall of Wisper bikes. David hasn't posted for a while now, perhaps he is on holiday. Doug Gosling is currently holding the fort, but does not visit the forum very often.

I think the person you would be best contacting, is Phil Ball the Service Manager at New Milton, He's a really great guy to talk to but is not an "internet" type chap.

Below are some contact details you might like to try:

Phone: Doug Gosling, UK SALES 07799 794520.

Email: doug.gosling@wisperbikes.com

Phil Ball, Service Manager, on 07767 443464. (not available on Email)

I hope this is of use to you,

Regards

Bob