Wisper battery charging socket has come out

[moon]

Hi all, when removing my charger from the battery this morning the whole of the charge socket came out with the wires attached and dangling.

I have pushed the socket back in and the bike seems to work ok but I was wondering how I can re-secure it, it seems to be in some sort of screw...do i need a special tool to screw it back in again?

Thanks

 

[Mandy]

Hi all, when removing my charger from the battery this morning the whole of the charge socket came out with the wires attached and dangling.

I have pushed the socket back in and the bike seems to work ok but I was wondering how I can re-secure it, it seems to be in some sort of screw...do i need a special tool to screw it back in again?

Thanks

Hi Moon

Sorry to hear that Moon and am afraid I can't help you but if you place your post in the "Wisper Clinic" you may hopefully get a swift reply?

Regards Mandy

 

[Wisper Bikes]

Socket

Hi Moon

I hope you are keeping well.

If you call Doug on 07799 794520 he will sort you out straight away, I have had no experience of this happening before and I don't think Doug has but we will get you up and running again ASAP.

Sorry for the inconvenience.

Best regards David