Hi New Boater, sorry to read about your battery issues, can I be of assistance?that happens on mine ,and also a friends ,both bikes are just 1 year old
Regards
David
Hi New Boater, sorry to read about your battery issues, can I be of assistance?that happens on mine ,and also a friends ,both bikes are just 1 year old
Hi Pharisee, it may be worth contacting Claud at support@wisperbikes.com this behaviour is unusual, I am sure we could find a solution for you.I have a 905se that uses the same batteries (14Ah). I bought a second battery when I bought the bike as I often cycle from my home in Bedfordshire to Bookham in Surrey. On a realistic 'road trip' like that I only get a usable range of about 30-35 miles per battery (medium power assist and pedalling all the time) so I needed two. My bike occasionally 'hesitates' for about a second or so as the motor stops driving... certainly not for 4 seconds, thought. It does this with both batteries and has done from new. One battery failed completely after a couple of months and was replaced under warranty. The bike had the same problem with the replacement battery. The complete rear wheel / motor assembly has been replaced under warranty as has the motor controller and pedal sensor in an attempt to cure the problem but it still exists. I've come to accept that it's something I'm not going to cure and have learned to live with it. The bike is 4.1/2 years old now but the batteries still seem to have the same capacity as they did when new. They are kept fully charged and are charged immediately after use. I think that important if you want your batteries to last.
thank you david i have sent a email to wisper support regards grahamHi New Boater, sorry to read about your battery issues, can I be of assistance?
Regards
David
email address now working davidHi Graham,
Support have tried to reply to the email address given but they got a bounce back.
Please would you email me with your email address. to dmiall@me.com
Many thanks
David
Thanks, Claud will contact you today.email address now working david
hi david photos sent to claude tues pm as requested by him regards grahamThanks, Claud will contact you today.
All the best
David