January 14, 201115 yr In the name of research, helping other electric bike buyers out and for bookmarking later - a simple question. Which Dealer(s) Would You Not Hesitate to Recommend and Why?
January 14, 201115 yr Dealer recommendation: Onbike Easy. Onbike: very big range of bikes, very pleasant to deal with, plus a secret weapon, namely very hilly countryside nearby in the case of their Presteigne branch...
January 14, 201115 yr Easy. 50Cycles. Great to deal with, know their stuff, responsive and all round good guys.... You can see where this is heading
January 14, 201115 yr OnBike Agree Dead Easy - OnBike Huge range of test bikes, good countryside with hills close to Kiddermister shop too, impartial advice, endlessly patient, excellent email, phone and on site support. The guys there know their bikes inside out, are competent on the electrics and have test rigs available for battery or controller testing. Absolutely no hesitation recommending them All the best Bob_about
January 15, 201115 yr From my one perfect dealing with them, Onbike. I've also received service ranking from good to excellent on a number of occasions from 50cycles, including before this forum existed when they didn't know who I was. .
January 15, 201115 yr I would recommend 50 Cycles to someone looking for an electric bike. My service experience has ranged from excellent to diabolical, but mainly excellent. They are knowledgeable, and sell very good quality bikes. As stated, we haven't always seen eye to eye over some issues, but I believe that they are generally well intentioned.
January 15, 201115 yr Juicy Bikes, in Buxton. Test ride any of their bikes in a very hilly location. Good coffee shops nearby where you can mull over your decision (we did) and superb after-sales service.
January 15, 201115 yr Electric Cycle Company Edinburgh The Electric Cycle Company in Edinburgh are a fantastic dealer. They let me test any bike i wanted for as long as i wanted and most importantly they have time for you. Nothing seems too much trouble for them and as they stock lots of brands you do get an unbiased opinion. Highly recommended.
January 15, 201115 yr Juicy Bikes, in Buxton. Test ride any of their bikes in a very hilly location. Good coffee shops nearby where you can mull over your decision (we did) and superb after-sales service. Ed was asking for the Dealer, not manufacturer/importer......
January 15, 201115 yr Author Wow. Overwhelming support for OnBike and 50cycles then! Has anyone been to the 50cycles branch in Richmond? What's it like?
January 15, 201115 yr Yes, it's just a small showroom with a few bikes. The good part is the opportunity for an extended test ride through Richmond Park.
January 15, 201115 yr I am going to recommend the 3 wisper dealers I have had very good dealings with. That is the beauty of Wisper, they have such a good dealer network you are more likely to find excellent and convenient service wherever you are throughout the country:D ETS Camden E Bikes direct Powarider/Cyclemech Woking
January 15, 201115 yr Ed was asking for the Dealer, not manufacturer/importer...... Fair point, I wasn't accurate; try again! Eco-Republic, at 5, The Colonnade, Buxton, SK17 6AI sell Juicy Bikes (and lots of other eco stuff). Previous remarks about service and near-by coffee shops still apply!
January 15, 201115 yr Another one for On-bike. Outstanding for my 4 purchases, their great knowledge and willingness to let you try the bikes even though I wasn't buying.
January 15, 201115 yr I'd like to add a second for E-Bikes Direct, they were incredibly helpful to me in the first few weeks of ownership.
January 15, 201115 yr Boring reply Another for On-Bike :friendly,knowledgable,not pushy just excellent guys to deal with. Alan:)
January 15, 201115 yr Hi all, Have to recommend OnBike, I ordered Cycle Analyst and although they were supposed to be closed for Christmas, my order was still dealt with. Order was placed at 12noon and arrived about 3 pm the next day. That's what you call service, well done OnBike. Marky T:)
January 15, 201115 yr If you want bespoke and great service, then Steve at Electricmountainbikes. He has now fixed me up with a heinzmann powered Swissbike, a heinzmann powered ICE trike and a Gruber powered Trek. Another vote for Onbike as well. Nigel
January 15, 201115 yr Author Did you all go to the OnBike shop then in Kiddermaster and Presteigne? Or did you order online?
January 15, 201115 yr Mine was a 'phone order, but those posting previously have used all methods, including many visits to the Online shops. .
January 15, 201115 yr The Electric Transport Shop, Bristol branch Consistently good aftersales service
January 15, 201115 yr The Electric Transport Shop, Bristol branch Consistently good aftersales service Although I didn't get my bike from them, the Oxford branch have been extremely helpful to me. The other one is Sunlova, even though I only bought a charger from them. Excellent turn-around, quick response to questions, and when the first one broke, they sent another one immediately. I notice no one has mentioned the place I bought my ebike from! Edited January 15, 201115 yr by Synthman
January 15, 201115 yr Purely on what I see on this forum, the following lead by example. Wisper should be applauded as a manufacturer 50 cycles as a retailer Both go the extra mile for the customer Alex
January 16, 201115 yr E-motion Electric Vehicle Company, Swindon. Wisper, Raleigh, Powabyke, Izip and Gocycle. also German built E-max electric scooters, Thule bike racks and a range of Raleigh accessories. As with many dealers in a small market, the shop is only open three days a week, but will be opened on request at any time except Sundays. The two business partners behind this company are very enthusiastic and totally dedicated to providing a complete customer service. I'll have to confess to spending a lot of time skiving at the shop, and of course helping with advice on technical issues, which is given freely if needed. I have no financial or business connection with this company, but I'm often invited to take any demo bike for a two hour test ride, with the added bonus of a cup of Colombian rocket fuel and a slice of cherry Genoa on return Regards Bob E-motion EVC
January 16, 201115 yr Please don't forget the dealers who quietly go about the business of promoting the use of electrically assisted bicycles in their local areas. One such dealer who deserves to be included in any future data-base is 'Powered bicycles in Nottingham'. Powered bicycles Regards Bob
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