Well your overall position is in the minority compared to the other posters in this thread so far.
What I find interesting is the psychology here.
Mistake made, comes on a public forum making unfounded accusations, attempts to justify again and again, won't accept they are wrong in any way, it's all somebody else's fault, won't take any responsibility themselves.
Try some googling of 'never my fault' and 'not my fault' and you'll begin to understand where you are.
Also I know nothing about ebiketuning.com but what I do know is the majority of retailers in the ebike market appear to be small businesses, in a relatively new market doing their best to make a living and fulfil a market desire. And that's in a world where right now, with a global pandemic, things are even more difficult. Inflammatory headlines such as yours, even if it were true, do nothing to help those businesses.
I do not see how any of us can claim minority or majority on such an item.
But "some" here, seem to make a "hobby" of picking fights with other members.
How about simply giving more of the good, friendly advice, and far less of the attacking.
The last perfect person on this planet, got himself crucified, some 2000 odd years ago. (actual date is still being discussed by the way!)
Therefore, you are definitely not perfect, neither is anyone else here!
And nobody needs to treat others in this unfriendly manner.
He did not attack, he pointed out a possible problem, which I thought he actually did it very carefully, even though he was a bit "peeved" by the problem.
But on Pedelec, if one answers back to an "attacker", then some here judge the person who answered back as though he was the primary attacker.
I have also been treated in that manner.....Not good.
I do feel that some (ALL?) here should respect a reasonable "Code of Conduct", which I would expect to be in the Pedelec rules, though I admit that I have not read them recently to be absolute sure, but most forums have such rules.
Also, some rude and ill mannered here, seem to attract a gang around themselves. That is also not very nice either. One on one can be bad enough, but ganging up shows a poor mentality, we are not rabid dogs!
Hoping that more here follow some sort of simple Code of Conduct types of rules, eg. show some good manners, that we all could get from a good upbringing, and not the opposite!
PLEASE?
Andy