Urban Mover 50 Owner Reviews

[RichardB]

Reviewer: Ian Horner

Model: Urban Mover 50

Retailer: The Cycle Station

Purchase Price: £250

Time Owned: 1 year

Terrain: Some minor hills

Strengths: none

Weaknesses: Very heavy, poor quality. Contacts between battery terminal and bike broke after a few months. Unbelievable bad customer service from Urban Mover. Still waiting for replacement parts after 7 months!

Summary: I would stay away from this bike and Urban Mover in particular. You don't need this bad service when there are other good companies around.

Overall Rating: 1

 

[Urban Mover]

Hi Ian,

Very sorry to hear of your issues with the UM50, its almost prehistoric compared to our latest bikes.

Please let me know what parts you are chasing and I will see what I can sort out for you. If easier, email me: markl@urbanmover.com

Thanks!
Mark