Got it. I take it that it's this one Paul, extracted from a previous post of yours:
"I have recently purchased the 350W rear hub motor Kit from electricbikessales.co.uk. The kit has a 6.8 A/h li-ion battery (weighs 1.5 kg) The battery is 24V (reads 29V+ when fully charged)"
If so, it's difficult to be certain as I don't know the kit. Could Electricbikesales help perhaps? They may have crossed this before.
Otherwise I can offer this thought. 6.8 Ah is a very small Li-ion size for a nominal 350 watt motor, so it wouldn't surprise me if the meter dropped straight to red the moment the throttle was opened. For example, the eZee bikes with nominal 200/250 watt motors use 10 Ah Li-ions, and even they are very willing to drop into the red on the meter in adverse high drain conditions.