Respected Users,
At YOSEPOWER, we take the concerns raised in the recent post about the "Triangle Battery Recall" very seriously. We would like to address each issue raised to provide clarity and assurance to our valued customers:
Thank you for your continued support and understanding.
YOSEPOWER
At YOSEPOWER, we take the concerns raised in the recent post about the "Triangle Battery Recall" very seriously. We would like to address each issue raised to provide clarity and assurance to our valued customers:
- Thin Red Wire: The wire mentioned in the post is a Teflon wire, specifically designed for its exceptional properties including high temperature resistance, corrosion resistance, and insulation capabilities. Teflon wire is known for its durability and reliability, and it is highly unlikely to cause the described phenomenon. The wire can withstand extreme temperatures ranging from -180℃ to +260℃, and its maximum carrying capacity is 48A for the 2.5mm² size. Therefore, the concerns raised regarding this wire are unfounded.
- Tape around Battery Cells: The tape wrapped around the battery cells contains fiberglass and is primarily used for wire organization and securing purposes, rather than for protecting the cells themselves. Our battery casing design carefully considers structural integrity, and we have incorporated EVA material to provide additional protection against impacts and abrasions during transportation and use.
- Design Flaw in BMS: We appreciate the feedback regarding the design flaw in the Battery Management System (BMS). We acknowledge that using only two screws for securing may not be the most optimal method, and we apologize for any inconvenience caused. Rest assured, we take all feedback seriously, and in our future product designs, we will address this issue and implement necessary improvements to ensure the highest standards of quality and safety.
- Recall of UPP Batteries: It's important to clarify that the batteries being recalled belong to UPP, and there is no mention of YOSEPOWER in the official recall notification. While our triangular battery bears a resemblance to theirs, it's crucial to note that our product has unique patented designs and internal structures. We assure our customers that YOSEPOWER prioritizes product quality and safety above all else.
Thank you for your continued support and understanding.
YOSEPOWER
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