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Deleted member 4366
Guest
My GP used to have a walk-in surgery. You just turned up and waited your turn. Now they've changed to appointments only, so I'm trying to make an appointment. I dialled the number and got the normal "All our lines are busy.....10 minutes". After 15 minutes, it changed to "All our lines are busy.....3 minutes", then after 20 minutes, it changed to "All our lines are busy.... 1 minute". For the next 10 minutes (now 30 mins total), it kept changing from one to three to two minutes. Now, at 33 minutes total, it's changed back to "All our lines are busy.....10 minutes."
Is this some ploy to discourage people from seeing the doctor for non-urgent problems?
Is this some ploy to discourage people from seeing the doctor for non-urgent problems?